Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,385 Reviews)
Rating breakdown 1,385 reviews
5 Stars
1,016
4 Stars
140
3 Stars
55
2 Stars
62
1 Star
112
80%of customers recommend this product.
(
747 out of
933)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Customer Rating
5
Good deal
on February 13, 2018
Posted by: Sn
from Renton
Verified Purchase:No
Very good deal
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Misleading color on the website
on December 22, 2020
Posted by: Diogo
from New York, NY
I bought the green sage color online.When the suitcase arrived, I noticed that the color was very different from the website. The color is light green and was definitely not what I expecting. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kkyy
Verified Purchase:Yes
Good serves good price if sale shopping is okay the quality needs increase
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AS Texas
Verified Purchase:Yes
This is well made and the product is as advertised. Very light and expandable feature is versatile. Meets AA size guidelines
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: HAMO
from LA
Verified Purchase:Yes
Took one trip with it and it's already damaged all over.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: jmf21
Verified Purchase:Yes
lol i literally never even got what i ordered. i got my money returned to my account out of the blue and i didn’t even get an email explaining anything. no updates, nothing.
Response from samsonite.comBy Katie, eCommerce, June 21, 2022
Hello, thank you for letting us know! If you still have questions, please reach out to customer service at questions@samsonite.com.
Written by a customer while visiting samsonite.com
Posted by: Jana
Verified Purchase:Yes
Arrived in 2 days! Super pretty color! I just needed a bigger version of what i already have as a carry on. Super durable and easy to travel with
Written by a customer while visiting samsonite.com
Posted by: Kyoung
from Seattle
Verified Purchase:Yes
Looks well made. Haven’t put in use. Size is a bit smaller than it could be due to the shape of the baggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com