Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,380 Reviews)
Rating breakdown 1,380 reviews
5 Stars
1,014
4 Stars
140
3 Stars
55
2 Stars
61
1 Star
110
80%of customers recommend this product.
(
746 out of
930)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: My starr
from California
Verified Purchase:Yes
Awesome!!! Had so much in this with both zippers open for maximum capacity and still fit in overhead compartment no problem at all.. wheels are wonderful!!! Super easy
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: DonnaK
Verified Purchase:Yes
Extremely lightweight and functional. Moves seamlessly on any surface, zippers and handles all operate with ease. In my opinion an excellent carry-on.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jess33
Verified Purchase:Yes
Excellent suitcase! This got me through 2 weeks in Italy -- lightweight, spacious, and practical.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A123
from New York
Verified Purchase:Yes
Zippers are awful and constantly get stuck but the suitcase overall got the job done.
Written by a customer while visiting samsonite.com
Customer Rating
5
Best suitcase ever! Excellent craftsmanship!
on September 24, 2022
Posted by: Elaina
from New York
Verified Purchase:Yes
Amazing suitcase I purchased 2!. I’ve had samsonites for years They last forever and take the beating! I just wanted to buy a new set otherwise I would have kept using the ones I already have which are over 10 years old The styles also remain in fashion. Very well made and lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
I love this set I received the medium and carry on as a gift and just purchased a second medium for longer trips. The set has locks, I think is the greatest feature. The set handles easy except on carpeted areas
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bett
from San Diego, CA
Verified Purchase:Yes
The carry-on was damaged (dented) when it was delivered
Response from samsonite.comBy Katie, eCommerce, October 3, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Ajg123
Verified Purchase:Yes
I love this suitcase! I brought it with me on a month long trip through south America and it fit all of my belongings and the hard shell kept everything safe. This is also very lightweight!
Written by a customer while visiting samsonite.com