Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,385 Reviews)
Rating breakdown 1,385 reviews
5 Stars
1,016
4 Stars
140
3 Stars
55
2 Stars
62
1 Star
112
80%of customers recommend this product.
(
747 out of
933)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: AE
from Houston, TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This carry-on spinner is the perfect size for short trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KC
from Kansas City, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Right size. Rugged construction. All of the needed features.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] The wheels are smoth and I like the charging design. However, it is a little wield the direction of opening the suitcase.
Written by a customer while visiting samsonite.com
Posted by: Roxnyny
from NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for my son. Haven't used it yet but looks nice! Selected it for the features and price point.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Julia G
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Glides like a dream! I would absolutely recommend this suitcase for anyone traveling.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Erik B
from Alabama
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great carry on! Needed to replace a ten year old one and I waited until this one went on sale. We travel a lot but don’t like to lug big suitcases around, and this fit the bill perfectly.
We have 2 trips next month and can’t wait to use it. Lightweight and holds everything we need for a 3-4 day trip.
We have 2 trips next month and can’t wait to use it. Lightweight and holds everything we need for a 3-4 day trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Disappointed in exterior durability
on October 3, 2025
Posted by: Meredith
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 3, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Happy customer
from Tucson AZ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase i’ve made all year definitely worth it’s value
I would recommend this to a friend!
Written by a customer while visiting samsonite.com