Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,385 Reviews)
Rating breakdown 1,385 reviews
5 Stars
1,016
4 Stars
140
3 Stars
55
2 Stars
62
1 Star
112
80%of customers recommend this product.
(
747 out of
933)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Customer Rating
5
Great Suitcase!
on May 12, 2025
Posted by: Michelle3705
from Florida
[This review was collected as part of a promotion.] So happy that I bought this suitcase. Works like a dream!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Terry
from Miami
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is one of the best carry ons luggage that I have ever purchased. it meets all our needs. It's the perfect size, it rolls so smoothly and it fits everything I need for a weekend away. Its perfect for traveling Europe.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: BL_Colorado
from Denver, CO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great size, the heels all roll smoothly on any surface. The handle is the perfect width to fit a Tumi backpack on when traveling. Couldn’t ask for a more perfect carry-on roller.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Satisfied buyer
Verified Purchase:Yes
[This review was collected as part of a promotion.] It looks really nice and high end, more so than what I was expecting and than the photos I saw before buying it. It has two handles and a nice lock. I have a set of Samsonite luggages before this one, and those are durable. I have not used this new one for travel yet, but I tried it a bit at home, and it works well.
Written by a customer while visiting samsonite.com
Posted by: Mimi
from Saint Louis, MO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek and works well. I appreciate the design and durability!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Deb Silver
from Naples, FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the clean lines and how lightweight the Freeform Carry-on Spinner is. There is plenty of room for a 3-4 day trip. The wheels are sturdy and it has the convenience of a side handle for lifting.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: manu
from buenos aires
Gender:Male
Verified Purchase:Yes
muy buena! la super recomiendo. La uso mucho para viajar.
Written by a customer while visiting samsonite.com
Posted by: Feds
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is far too small for a carryon, it is more suitable for a carryon for European airlines. I was incredibly disappointed as I have owned a similar model in the past and I could fit so much in it.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 30, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com