Customer reviews from https://www.asus.com
ASUS - BE24ECSBT 23.8" LCD Touchscreen Monitor - 16:9 - 5 ms GTG - Black
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(1 Review)
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Customer Reviews for ASUS - BE24ECSBT 23.8" LCD Touchscreen Monitor - 16:9 - 5 ms GTG - Black
Posted by: Thomas234
Verified Purchase:Yes
Picture was good touch would work only to start a program would not scroll a page or zoom in like other touch screen I’ve used that was why I wanted it so wasn’t very happy with it
Response from https://www.asus.comBy CLM, September 5, 2024
Dear Thomas234,
Certainly, the monitor has a good picture quality, as expected.
We do understand the inconvenience this may have caused if the touchscreen feature is not working properly. To resolve the issue, please check if the PC meets the system requirements of the monitor and it is running with the most current update for the OS and video driver. You may need to install the monitor driver, it is available for download at: https://www.asus.com/us/displays-desktops/monitors/business/be24ecsbt/helpdesk_download?model2Name=BE24ECSBT.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Certainly, the monitor has a good picture quality, as expected.
We do understand the inconvenience this may have caused if the touchscreen feature is not working properly. To resolve the issue, please check if the PC meets the system requirements of the monitor and it is running with the most current update for the OS and video driver. You may need to install the monitor driver, it is available for download at: https://www.asus.com/us/displays-desktops/monitors/business/be24ecsbt/helpdesk_download?model2Name=BE24ECSBT.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
