Customer reviews from brother-usa.com
Brother - P-touch PT-N20 Personal Desktop Label Maker with Btag Tape, Great for Personalization and Storage/Organization - White
Average customer rating
4.3
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
1
Customer Reviews for Brother - P-touch PT-N20 Personal Desktop Label Maker with Btag Tape, Great for Personalization and Storage/Organization - White
Customer Rating
5
Label Maker
on October 18, 2025
Posted by: cwalles09_3328
[This review was collected as part of a promotion.] This personal desktop label maker is perfect for at your home or office. It is portable to be able to bring wherever you need it! The durability makes it last. The battery life allows use for extended periods if time.
Written by a customer while visiting influenster.com
Customer Rating
5
great
on November 23, 2025
Posted by: ashleyv226_9684
[This review was collected as part of a promotion.] Easy to use label maker!
Instructions were easy to read for the set up. Keyboard is easy to type on. Prints out in seconds. Easy to bring to work for its compact size. Batteries have lasted in it for a while too.
Instructions were easy to read for the set up. Keyboard is easy to type on. Prints out in seconds. Easy to bring to work for its compact size. Batteries have lasted in it for a while too.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to Use
on December 18, 2025
Posted by: jennys129_2819
[This review was collected as part of a promotion.] As a teacher, I have issues with organization. This label maker is so easy to use to make labels for all my files and folders at work! I also have young kids so I am using it to label their toy bins. It’s lightweight and portable. I like the different formatting options as well. I recommend!
Written by a customer while visiting influenster.com
Customer Rating
1
No Bluetooth
on January 13, 2026
Posted by: BobS
Be careful buying this label printer. There is no where that the website explains that the PT-N20 does not connect to devices via Bluetooth. I received the PT-N20 as a gift but cannot use it without a a connection to a device with better editing ability . I will have to search for something else.
Response from brother-usa.comBy Brother Customer Service, January 15, 2026
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother PTN20. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here should you need to contact us in the future.
Please contact us directly at: https://www.brother-usa.com/support/PTN20
Thank you for being a Brother customer. Please know that we will be here should you need to contact us in the future.
Please contact us directly at: https://www.brother-usa.com/support/PTN20
Written by a customer while visiting brother-usa.com
