Customer reviews from Samsung US
Samsung - 11" Galaxy Tab A9+ 64 GB Android Tablet SM-X218UZAAXAU - Graphite
Average customer rating
4.6
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
110
4 Stars
21
3 Stars
7
2 Stars
0
1 Star
4
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - 11" Galaxy Tab A9+ 64 GB Android Tablet SM-X218UZAAXAU - Graphite
Customer Rating
3
Wifi issues
on December 2, 2024
Posted by: Galaxy lover
from Lafayette Al
It needs work on wifi connectivity. Constantly disconnecting from wifi network. My carrier did an exchange and having the same issue !
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy Social Commerce, December 3, 2024
Thanks for taking the time to reach out to us! We see that your review is regarding the Galaxy Tab A9+. The Galaxy Tab A9+ comes with up to 8GB of RAM, which helps minimize lag while multitasking. Additionally, it has 128GB of built-in storage for all your high-resolution videos, photos, and files. You can also expand the storage with a microSD card of up to 1TB, allowing you to store more of what you love and delete less. We hate to see that you've had some challenges when it comes to your wifi connection. Sometimes, connectivity can be affected by simple network fluctuations, and you may need to take additional steps on your tablet to enhance your Wi-Fi, such as re-adding the connection or assigning a static IP address. Check out the link attached for options to help troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support so that we can look into what can be done to help get this resolved. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
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smsng.us/Samsung-Community
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https://www.samsung.com/us/support/troubleshoot/TSG10002018/
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Written by a customer while visiting Samsung US
Posted by: Nicole
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
We got this for my son for Christmas and he loves it. He uses it for games and for school. Nice tablet for the price and it has a nice sized screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 14, 2025
Hi Nicole, thank you for your feedback on your Samsung Galaxy Tab A9+. We are thrilled to hear that your son is so happy with the use of the new tablet for both his games and school needs. We hope you'll reach out to us at any time with questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Good updated tablet for an obsolete tablet.
on January 14, 2025
Posted by: LibertyCosworth
I purchased this tablet to replace a non-Samsung tablet that I use primarily for automotive diagnostics. That older tablet was no longer getting essential updates. I needed a reasonably fast, very functional, affordable but not bleeding-edge tablet for this role, and the A9+ 64GB seemed like the right choice.
Response from Samsung USBy R&R Team, January 15, 2025
Hi LibertyCosworth, we appreciate you sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We understand how valuable your tablet is to you every day for your business, and we are happy to hear how pleased you are with the usage of this new tablet every day. Please, don't hesitate to reach out to us again any time if you have questions about any of your Samsung products, or would like to provide additional feedback. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
This tab is for my daughter.
on February 7, 2025
Posted by: Henrique
from Riverton Park church Tukwila
Expertise:Beginner
Example the galaxy tab A9+ is for my things
A tab. Is for learning about apps.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great tablet
on February 9, 2025
Posted by: Klovessamsung
[This review was collected as part of a promotion.] Amazing picture, amazing sound, amazing tablet. So worth the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice tablet, great price.
on February 10, 2025
Posted by: Bingster
[This review was collected as part of a promotion.] The A9+ is a new tablet for me. I will use this for inspections for work. Upon opening the box, I found it to be a nice looking tablet, super thin and easy to navigate and set up. I took a few pictures, not the best, but good enough for use at work. The streaming video quality is great. It now resides in a hearty case with a screen cover ready to get to work. So far so good. It came half way charged and has lasted for 3 hours with 27% left on the battery. That's impressive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy Tab A9+ Cellular
on February 11, 2025
Posted by: AnthonyZ
[This review was collected as part of a promotion.] I use my tablet for everything from, Gaming, work, Media or just surfing the web. It definitely helps with day to day routine helping me with Reminders alarms and upcoming events like birthdays and scheduled appointments. I would definitely recommend not just this tablet but any of Samsungs products to a friend or anyone interested in getting a new reliable device for any occasions. THANKS Samsung
Anthony Z.
Anthony Z.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget tablet
on February 11, 2025
Posted by: Eaglesfan4lyfe
[This review was collected as part of a promotion.] For the price point that this tablet it is at, it definitely serves it's purpose. Not the most powerful but still gets the job done
Value
4
Written by a customer while visiting Samsung US