Customer reviews from Samsung US
Samsung - 9100 PRO 1TB Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14700 MB/s
Average customer rating
4.9
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
363
4 Stars
27
3 Stars
8
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
214 out of
215)
Customer Reviews for Samsung - 9100 PRO 1TB Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14700 MB/s
Customer Rating
2
Software
on May 20, 2025
Posted by: Storage
[This review was collected as part of a promotion.] Product works well it's the software that goes with the product and I have a problem with
Response from Samsung USBy Samsung Brand Ambassador, May 20, 2025
Storage:
We always aim to deliver a great experience, and it’s unfortunate to hear the 9100 PRO SSD did not meet your expectations. We would love the opportunity to investigate this for you so we can provide troubleshooting assistance.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
We always aim to deliver a great experience, and it’s unfortunate to hear the 9100 PRO SSD did not meet your expectations. We would love the opportunity to investigate this for you so we can provide troubleshooting assistance.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 27, 2025
Posted by: Michael4jr
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Is delivers blazing fast read/write speeds making it ideal for heavy workloads and large data transfers. It's highly reliable with excellent thermal control and endurance. A solid choice for professionals needing consistent high performance in demanding environments.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on October 29, 2025
Posted by: Alka47
[This review was collected as part of a promotion.] Excellent super fast recommended 👌 will buy again for my next project
Written by a customer while visiting Samsung US
Customer Rating
3
Slow to download to
on May 26, 2025
Posted by: Cryptic_Voltage480
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] Though it is fast. It does take long to download to this ssd. I have gig speed internet and there are time it takes 10min just to write a download to this ssd.
Response from Samsung USBy Samsung Brand Ambassador, May 29, 2025
Cryptic_Voltage480:
Thank you for purchasing the Samsung 9100 PRO SSD and for your review. We appreciate you sharing your experience with performance speeds. Your 1TB drive was engineered to deliver speeds of up to 14,800MB/s Seq. Read and 13,400MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
~ Samsung Memory
Thank you for purchasing the Samsung 9100 PRO SSD and for your review. We appreciate you sharing your experience with performance speeds. Your 1TB drive was engineered to deliver speeds of up to 14,800MB/s Seq. Read and 13,400MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4
Too.fast for.Steam
on November 15, 2025
Posted by: STEAM LENOVO LEGION GO
[This review was collected as part of a promotion.] Great SSD device for Lenovo Legion Go Gaming. 4TB Storage holds around 3500 games on Legion go. From NES, to SNES and PC games. Good For Multiple.console mobile gaming.
Written by a customer while visiting Samsung US
Customer Rating
3
hard drive memory for off brand device
on March 18, 2025
Posted by: karlk99
[This review was collected as part of a promotion.] My expectations were higher for this product. It runs slower then I had hoped for.
Response from Samsung USBy Samsung Brand Ambassador, March 21, 2025
karlk99:
Thank you for sharing your experience with the 9100 PRO SSD! We greatly value your feedback and will be shared with our product team.
Performance may vary depending on SSD’s firmware, system hardware & configuration. To reach maximum sequential read/write speeds up to 14,800/13,400 MB/s, please check whether your system supports PCIe 5.0. As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Thank you for sharing your experience with the 9100 PRO SSD! We greatly value your feedback and will be shared with our product team.
Performance may vary depending on SSD’s firmware, system hardware & configuration. To reach maximum sequential read/write speeds up to 14,800/13,400 MB/s, please check whether your system supports PCIe 5.0. As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4
Great performance
on May 24, 2025
Posted by: TheSoup
from New castle, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] The 9100 is an amazing drive for general and more heavy use, and it still performs well even to this day
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The products are wonderful and there good for the
on May 22, 2025
Posted by: Robert12345
[This review was collected as part of a promotion.] It's helpfull to get info about this stuff on this
Response from Samsung USBy Samsung Brand Ambassador, May 23, 2025
Robert12345:
Thanks for choosing the Samsung 9100 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
- Samsung Memory
Thanks for choosing the Samsung 9100 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
- Samsung Memory
Written by a customer while visiting Samsung US