I've only had this unit for a few weeks and I'm very happy with it. Easy setup and pc interface. I tested all I could and all is working well. Definitely recommend it.
I have two computers connected to the UPS to keep them from going down when we have short power outages. So far, It has worked fine. The load is about 600 watts and all I want is to keep them up long enough for me to shut them down gracefully. I could not get the automatic shutdown system working on my windows 10 PC and it is not supported on my MAC.
I would recommend this to a friend!
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We truly appreciate hearing your feedback. We apologize for any inconvenience you're experiencing with your product. If you would like help troubleshooting your Tripp Lite product, please call our support line at 773-869-1112 or create an online support ticket at https://www.tripplite.com/support/technicalSupportRequest.
We recently went through some air conditioning renovations and these guys never cease to amaze me. If we wouldn't have had the SmartPro, those unexpected down time events would have killed our development. Great product.
We replaced 2 of our older other MFR units and are much happier with the SmartPro units. Tripplite shipped quickly and the new units are exceptional. No complaints,
Very easy to set up and use. Front display shows the battery's status eliminating the uncertainty one has with other UPS models. Modern-looking appliance that looks at home in an office setting.
I love my UPS easy setup easy remote in easy alerts it's perfect just the way it is don't change anything but if you do add something like a coffee maker add-on I would buy it!!