Customer Reviews for Tripp Lite - SMART1500LCDT SmartPro 650 Joules 1,500 VA 10 Outlets LCD Line-Interactive UPS AVR Tower - Black
Customer Rating
5
Good product. No problems.....Nice
on October 1, 2014
Posted by: HermBob
from Undisclosed
This UPS has all desired features and functions at an excellent price. Worked first time out of box. The test pushbutton provides piece of mind. I did not install the watchdog software because I am a little skeptical of conflicts between the auto-save function and other programs or setting. The watchdog software should also include a scheduled auto-self-test for the UPS.
I purchased this product yesterday and it doesn't work properly. It is passing the voltage received from the utility without regulation. After reading the manual, nothing appears to fix the problem.
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We are sorry to hear you are not satisfied with your product. Please contact our tech support team to best address your concerns. Tech Support: 773.869.1234, techsupport@tripplite.com
I purchased this a couple months ago and have no complaints. I like the display and have important PC, Switch and Server equipment plugged in. It has bleeped once or twice when a surge or millisecond outage occurred. I usually buy APC but I found their batteries seem to die pretty quickly, regardless of overall load and usage around the home. The only reason I haven't given 5 stars is because I have not yet experienced running anything on the Tripp Lite battery alone (no power cuts, thankfully, although I have used the "Test" button twice, which checks the battery-only supply for 10 seconds). I promise to UPDATE the review if I think it will help your decision to buy one for your needs. Another techie friend of mine also recommended this brand or APC, so I don't have buyer's remorse. It's very simple to unpack and install and has a USB interface if you want to monitor its features from your desktop. For me, the display alone is enough reassurance. I recommend this for anyone who has a small office running critical hardware, or for a family entertainment center. Just be mindful of the technical loads/ratings you need. Watch also for TVs and PC Monitors, as these will suck the battery dry in minutes, no matter the brand or battery size. Overall, it is therefore a great backup for shutting things down gracefully and for coping with spikes and surges here in Florida (a frequent occurrence). Well worth the money I paid.
I live in the mountains and our power company is not very reliable. We have a lot of power surges and sags. If you have a very valuable Home Theater system like mine. You need this protection. I had another UPS system, it was also a Tripplite product. It performed very well and lasted for many years. Unfortunalty the battery went bad and it was unreplaceable. If you buy a UPS for your home theater or computer get a Tripplite, and get one you can order and replace the batteries yourself.
This is a wonderful product. Very easy to set up, quiet and very capable of handling all that's thrown at it. We've had a couple of power outages and it works exactly as it's supposed to. Great product for the money.