Customer reviews from lenovo.com
Lenovo - ThinkPad P16v Gen 2 21KX002BUS 16" Mobile Workstation - WQUXGA - Intel Core Ultra 7 165H - vPro Technology - 32 - Black
Average customer rating
4.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
39
4 Stars
9
3 Stars
2
2 Stars
1
1 Star
3
88%of customers recommend this product.
(
35 out of
40)
Customer Reviews for Lenovo - ThinkPad P16v Gen 2 21KX002BUS 16" Mobile Workstation - WQUXGA - Intel Core Ultra 7 165H - vPro Technology - 32 - Black
Posted by: VictoriousKnightly
from Prineville, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent work horse for small business and family needs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anh Duong
from Palmdale, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received the laptop and it was greatly packaged. Been using it for almost a month and it has been working great!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jovan M
from Cleveland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great spec for our business use. Very good price for the components we need.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: John Guerrero
from Rochester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great platform for mobile business in NY construction.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: StainlessEggMan
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] One of my first laptops was a ThinkPad in the early 90s. I forgot how nice these computers are. As I get closer to retirement this ThinkPad should be my last laptop. Thank you for the perfect laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Eric Cohen
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this unit as a replacement for a trusty and wildly out-of-date Lenovo T470s. I have used nothing but Thinkpads for decades now (back to the IBM days), and appreciate the quality first and foremost, and the features. My goal was to have an AI-ready machine with plenty of capacity, if not the absolute latest state of the art.
Beginning with the "good" news - I now have the GPU and CPU to run decent local AI tools at a good clip. The larger screen (16" vs 14") is useful and I am loving the capacity for now.
It is a big and heavy machine. The power block is enormous and heavy as well. The greater power requirements means I can't use the half-dozen power blocks of various kinds I collected for my older machine. However, it still fits my legacy backpack, and I used to carry a Compaq Portable around, so the trade-offs don't phase me.
My biggest issue is the keyboard. Not the quality, but 1) good news - dedicated numeric keypad, but 2) bad news - mirroring my old keyboard, that part is not as wide (See photo with a template from my old keyboard on the new keyboard). My limited touch typing goes awry with the smaller and left shifted arrow and Backspace/Delete keys. I know I'll get used to them eventually.
The power button/fingerprint sensor is smaller and more difficult to use reliably for me compared to its predecessor.
The utility software, like "Glance", and basic Win 11 features that changed from Win 10 on my old machine have been more aggravating than helpful.
I miss the USB-A ports of my older unit. I had three USB-A and one USB-C; now I have one USB-A and two USB-C, and had to purchase a hub to expand on it. USB-C hubs cost more than USB-A hubs.
Sound - built-in speakers do not wow me. OK for basic voice, not a multi-media machine.
I have not used it off-power enough to report on battery life.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DittoheadDan
from Blackfoot, Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this has been a great upgrade from my ThinkPad W530. Boots fast and runs great.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Atant
from New York City
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop stop working after one day. On the first day the laptop got very hot when downloading software. Once it shut down and there is no way to tunt it on the second day but only the fan noise.
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas DSouza, Lenovo, October 24, 2025
Hello,
We’re truly sorry to hear about the issues you experienced with your Lenovo ThinkPad P16v Gen 2, particularly the heating issues. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. At Lenovo, we’re committed to delivering high-quality products and continuously improving our products and service. Your feedback is incredibly valuable in helping us identify areas where we can do better. While we regret that we didn’t meet expectations in this instance, we fully respect your decision to return the product. Should you consider another Lenovo device in the future, please know that we’re here to support you and would be happy to assist with any questions or concerns.
Thank you again for your review.
Regards,
Thomas, Lenovo
We’re truly sorry to hear about the issues you experienced with your Lenovo ThinkPad P16v Gen 2, particularly the heating issues. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. At Lenovo, we’re committed to delivering high-quality products and continuously improving our products and service. Your feedback is incredibly valuable in helping us identify areas where we can do better. While we regret that we didn’t meet expectations in this instance, we fully respect your decision to return the product. Should you consider another Lenovo device in the future, please know that we’re here to support you and would be happy to assist with any questions or concerns.
Thank you again for your review.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com