Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2 out of 5
4.2
(1,951 Reviews)
Open Ratings Snapshot
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product. 
(
1,471 out of 1,828
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5 out of 5
5
Awesome sound.
on October 2, 2021
Posted by: Raven
from Roy, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] Really like the small design that packs a ton of sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good clear sound.
on October 2, 2021
Posted by: Deac
from Green Valley, AZ
[This review was collected as part of a promotion.] I bought these primarily to enhance the ambient sound around me, and I wasn't disapointed.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product!
on October 2, 2021
Posted by: Brew
from Columbus, Ohio
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from the buds+ and absolutely love the pros!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my buds!
on October 2, 2021
Posted by: DeeDot
from Columbia, SC
Expertise:Expert
[This review was collected as part of a promotion.] I was never interested in a wireless headset until I received them with my Samsung 360 laptop purchase. I havent put them down since! They've become a necessity to my everyday use!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stay on
on October 2, 2021
Posted by: Samsungstuff
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the echo sound it has like surround sound. I like that it stays on and doesn't fall off easily.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound and features!
on October 2, 2021
Posted by: Nesto
from Arlington, TX
Expertise:Expert
[This review was collected as part of a promotion.] I've had these for 3 months now and I'm so happy with the quality and durability. Features are great and I love the fact that the Galaxy wearable app sometimes updates the software with new features. Best buds in the galaxy!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great Features, Poor Fit
on October 2, 2021
Posted by: Stephanie
from Va
Expertise:Intermediate
[This review was collected as part of a promotion.] I am glad that I purchased these overall. They have great features over the original Galaxy Buds that I like. For example, when you speak the ear Buds stop music until you either touch them or a few seconds have passed so you can have a conversation. Noise cancelation, better battery, smaller case. What I don't like? The fit. They hurt my ears after about 10 minutes, they arnt as secure I've had them fall out before while cleaning.
Another thing I've never encountered before but have with this. Is the earbud rubber piece has detached from the earbud itself when removing it and the rubber stayed in my ear. Was very panicky until I could get some tweezers to pull it out. Like the features, hate the fit and what they changed with the shape of the ear buds.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
If they fit, they'd be awesome
on October 2, 2021
Posted by: AshPainter
from Platte City MO
[This review was collected as part of a promotion.] Idk maybe my ears just weren't meant for ear buds but I can't get them to comfortably feel secure. The little while they are in for they perform flawless and I love the functions.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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