Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
1
DEFECTIVE PRODUCT, blacked out inner display
on June 11, 2025
Posted by: David D
from Virginia Beach, VA
Expertise:Intermediate
Bought 2 for wife and daughter. Daughters inner display blacked out after 3 months and wifes after 6 months. Warranty didnt cover either bc there were slight scratches on the outer hinge where their phone cases did not cover. Both lost all their photos bc a data transfer was not possible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Z Flip6, David. We understand how frustrating it can be if your device isn't working as it should. The innovative design of the Z Flip6 is meant to bring joy and convenience, and it's disheartening to see that your device has encountered challenges. To help us understand the specifics of your situation and provide the best support possible, we encourage you to reach out to us at Samsung Support. Our team is here to assist you and ensure you can continue enjoying the unique features of your Galaxy device. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on June 11, 2025
Posted by: Nypdstrong24
[This review was collected as part of a promotion.] I love this phone. I really wanted the fold but was sold out. But im not complaining. The AI on this phone makes it so much easier to search and to make life easier. And when I play a game on it. The picture for it. Is amazing. Fast, looks great, and has tons of storage. Very happy and hope to get the fold
Value
5
Response from Samsung USBy R&R, June 14, 2025
Hey there Nypdstrong24,
We’re excited to hear how much you’re enjoying the Galaxy Z Flip 6! It’s great to see our devices making everyday tasks smoother and more enjoyable, thanks to smart features, high-performance storage, and the cinematic display you mentioned for gaming. The innovative design and intelligent tools of the Galaxy Z Flip 6 truly make it a standout choice for those who want both functionality and style. The Galaxy AI fluidity enhances the device’s performance by learning user patterns and providing intuitive functionality. It’s packed with power in a compact design. For anyone considering a switch, this device is an excellent introduction to Samsung’s cutting-edge technology and foldable design. It’s not just about aesthetics, it's about the overall experience.
Thank you for being a part of the Samsung family!
-Ty
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We’re excited to hear how much you’re enjoying the Galaxy Z Flip 6! It’s great to see our devices making everyday tasks smoother and more enjoyable, thanks to smart features, high-performance storage, and the cinematic display you mentioned for gaming. The innovative design and intelligent tools of the Galaxy Z Flip 6 truly make it a standout choice for those who want both functionality and style. The Galaxy AI fluidity enhances the device’s performance by learning user patterns and providing intuitive functionality. It’s packed with power in a compact design. For anyone considering a switch, this device is an excellent introduction to Samsung’s cutting-edge technology and foldable design. It’s not just about aesthetics, it's about the overall experience.
Thank you for being a part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome everything is perfect
on June 11, 2025
Posted by: FLIPUOFF123
[This review was collected as part of a promotion.] Way ahead of its time it's a true smart phone. It's got great sound super fast☆☆☆☆☆
Value
5
Response from Samsung USBy R&R, June 11, 2025
Hey there,
We are proud to introduce innovations like the Galaxy Z Flip6. Your experience is invaluable in guiding others, especially those seeking a reliable, foldable device. With the addition of Galaxy AI, this phone signifies a major advancement in technology. It’s compact, convenient, and perfect for your lifestyle. Thank you for sharing your love for the Galaxy Z Flip6 and your review. We appreciate your choice of innovation with Samsung!
-Ty
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We are proud to introduce innovations like the Galaxy Z Flip6. Your experience is invaluable in guiding others, especially those seeking a reliable, foldable device. With the addition of Galaxy AI, this phone signifies a major advancement in technology. It’s compact, convenient, and perfect for your lifestyle. Thank you for sharing your love for the Galaxy Z Flip6 and your review. We appreciate your choice of innovation with Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is convenient to carry.
on June 11, 2025
Posted by: GoldenGem
[This review was collected as part of a promotion.] Perfect for women and men. It is convenient to carry around. It let's you express yourself with all the personalized features. It is also great for taking pictures and you can even use the AI editing features to make sure your photos look the way you want them to look. This phone opens up your ability to create new projects and express your ideas in everything that you do in your every day life.
Value
5
Response from Samsung USBy R&R, June 14, 2025
Namaste GoldenGem,
Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying the convenience, creativity, and customization the Galaxy Z Flip6 brings to your day-to-day life. Its sleek design and smart features are crafted to elevate how you express yourself, from personalized touches to stunning photos enhanced with intuitive tools that help your images shine. With the Galaxy AI, it offers a range of intelligent features designed to help you get things done effortlessly and stay connected in style. It’s the kind of innovation that makes it easy to see why the Galaxy Z Flip6 continues to stand out. Thanks again for sharing your experience, we’re so glad the Z Flip6 is bringing joy and creativity into your hands.
Samsung. Designed for life.
-Ty
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Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying the convenience, creativity, and customization the Galaxy Z Flip6 brings to your day-to-day life. Its sleek design and smart features are crafted to elevate how you express yourself, from personalized touches to stunning photos enhanced with intuitive tools that help your images shine. With the Galaxy AI, it offers a range of intelligent features designed to help you get things done effortlessly and stay connected in style. It’s the kind of innovation that makes it easy to see why the Galaxy Z Flip6 continues to stand out. Thanks again for sharing your experience, we’re so glad the Z Flip6 is bringing joy and creativity into your hands.
Samsung. Designed for life.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Shouldn't have been released
on June 10, 2025
Posted by: Rylee233
[This review was collected as part of a promotion.] Being a 90s kid, the modern flip phone appealed to me, greatly. I should have done my research ahead of time- had i done so, I wouldn't have purchased. Everything seemed great to start, but by the end of the first month after purchase, the factory installed even protector began lifting along the fold crease. Mind you, I took great care of this device- it went from box to case. Just alone, the lack of options (0, to be exact) of additional protection of the delicate inner screen blows my mind. Furthermore, there is ZERO coverage of the inner screen Samsung Care or I
device coverage through carrier insurance, in the event it's damaged. I learned this the hard way. Not even two weeks after the inner fold crease began lifting, it progressively became bc worse until the top half of the screen went black and the blackness slowly crept down the device and became worse with every fold. Within 2 day, the screen had completely ceased to function. Upon doing more research, I found that this is so common in these flip phones- then screens are still in Beta testing!
SAMSUNG OFFERED NOTHING to repair the phone or replace it. So now im stuck with it.
device coverage through carrier insurance, in the event it's damaged. I learned this the hard way. Not even two weeks after the inner fold crease began lifting, it progressively became bc worse until the top half of the screen went black and the blackness slowly crept down the device and became worse with every fold. Within 2 day, the screen had completely ceased to function. Upon doing more research, I found that this is so common in these flip phones- then screens are still in Beta testing!
SAMSUNG OFFERED NOTHING to repair the phone or replace it. So now im stuck with it.
Value
3
Response from Samsung USBy R&R, June 11, 2025
Thank you, Rylee233, for sharing your experience with our Galaxy Z Flip6. We’re thrilled that you chose our device. The design of the Z series has been meticulously engineered for durability, intended to last approximately 10 years. Additionally, we’ve put safeguards in place to enhance your ownership experience. The Galaxy Z Assurance program provides additional protection specifically for your device’s screen, and enrollment is not required—it was automatically implemented with your purchase of the Galaxy Z Flip6. You can find more details about our complimentary services and discounts below. Furthermore, we have partnered with uBreakiFix as an authorized repair provider for Samsung, with over 600 locations across the United States, making it convenient for you to find assistance nearby. Please contact your Samsung Support Team for more information about Galaxy Z Assurance. We’re here to support you. Thank you for choosing Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
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https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
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https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on June 10, 2025
Posted by: Hektek142
[This review was collected as part of a promotion.] Galaxy Ai Galaxy Z Flip 6 has a great camera but is very fragile be very careful with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It folds and has AI too. WOW!
on June 10, 2025
Posted by: Dddinger12
[This review was collected as part of a promotion.] What a great phone! It folds and unfolds with ease without giving up quality and a standard flat screen size. The outer screen is so useful for picture taking, not taking, calendar reading and music playing. All this, and it also comes with Galaxy AI. Great Phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung flip 6
on June 10, 2025
Posted by: Mohamad
[This review was collected as part of a promotion.] The flip 6 is amazing I'm waiting for the flip 7 I had all the flips from one to five they are the best phones ever they are so small fits like a pack of cigarettes amazing phone!
Value
5
Written by a customer while visiting Samsung US