Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6 out of 5
4.6
(3,358 Reviews)
Open Ratings Snapshot
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product. 
(
544 out of 611
)
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Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
5 out of 5
5
Great phone
on June 28, 2025
Posted by: Flip2daflip
[This review was collected as part of a promotion.] I love having this phone it is able to fit completely in any pocket with ease. Being able to utilize the front screen as much as the phone completely open is a game changer. The galaxy AI easily integrates into other apps making it a fluid transition when using it. Its able to find correct products, enhance photos, and quickly translate photographed signs and notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new front display
on June 28, 2025
Posted by: TTPD89
[This review was collected as part of a promotion.] I love you using AI to cast to my TV it's so much easier now and a lot more fun
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I would absolutely love to win anything
on June 28, 2025
Posted by: Psychosally
[This review was collected as part of a promotion.] I've never really won anything and I've always had iphones so this a16 is Mt first and I'm just not a b8g fan of it but I can't wait ti Tru a different one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Negative experience
on June 28, 2025
Posted by: Veronica
from San antonio Texas
Expertise:Beginner
Verified Purchase:Yes
Did not like the functionality. Ive been wanting the flip since the 1st one was released. Disappointed
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJune 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6, Veronica. We truly appreciate your loyalty to the Z Flip series from the very beginning! We hate to see that the functionality hasn’t met your expectations. We would love to understand more about the specific aspects that are disappointing for you. Your feedback is valuable as we strive to improve the overall experience. Please reach out to us at Samsung Support so we can gather more details and assist you further. We’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Practical solution which can fold.
on June 28, 2025
Posted by: Mangos
[This review was collected as part of a promotion.] Came from previous generation, the battery has improved, chassis is more sturdy, overall worth the update!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This was a great phone for the time of having it.
on June 28, 2025
Posted by: Stonerguy420
[This review was collected as part of a promotion.] The ai in this phone is crazy good very useful for help and assistance with task that I might need help with very nice .features on this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
good phone, screen still not strong enough
on June 27, 2025
Posted by: nickflip
[This review was collected as part of a promotion.] the flip 6 fits well in my wife's purse and pockets. Just wish the inside screen didn't take scratches so easy. also did have to use the discounted screen repair after a pretty bad drop.
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 18, 2025
What’s up nickflip,
Thanks so much for sharing your experience with the Galaxy Z Flip6! It’s wonderful to hear how smoothly it fits into your daily life, whether tucked away in a small purse or used throughout the day. The Z Flip6 combines portability and elegance in a truly unique design, and we're happy it’s providing you with that compact, full-featured experience. Your thoughts on durability are very valuable; each new generation of our foldable phones is improved with design enhancements to boost flexibility and resilience. Your feedback helps us innovate and grow. We're grateful to have you as part of the Samsung family!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Love the Size NOT happy with the phone
on June 27, 2025
Posted by: SandiCat
[This review was collected as part of a promotion.] I was very excited to get a smaller phone to fit in my pocket. BUT its hard to see, if you need a larger font. Had to replace my phone twice now. Before I even paid it off. The screen Pops up and Seperates. If the phone on the inside is not functionable. you Can NOT transfer anything to a new phone. That has happen twice now. I had to pay for replacments even though it wasn't my fault the phones broke. I would never recommend any folding screen phones.
Value
1 out of 5
1
Response from Samsung USBy R&RJune 30, 2025
Thank you for sharing your insights, SandiCat. We appreciate your feedback on the compact size and how it fits into your lifestyle. We fully understand the importance of readability and the confidence that comes with durability. The Galaxy Z Flip6 is designed to combine a sleek, pocket-friendly form with the intelligent capabilities of Galaxy AI, offering advanced features that enhance productivity and inspire creativity. For transferring data to your new device, the Samsung Smart Switch is an excellent option. It allows you to move your data from your previous device seamlessly, provided it is backed up, so you can continue right where you left off. For more information about Samsung Smart Switch, please visit the links provided below. We take pride in our innovative, foldable design and next-generation technology packaged in a flexible format. If you notice any concerns with your device’s screen, it might be related to the screen protector. Regardless, you’re protected with Galaxy Z Assurance, which offers additional benefits for your device’s screen. For further details about Galaxy Z Assurance, please refer to the information below. Your experience is invaluable to us as we strive to make continuous improvements. We’re delighted that you chose to explore the Galaxy Z series. Thank you for being a valued member of the Samsung family.
Transfer content with Samsung Smart Switch
https://www.samsung.com/us/support/answer/ANS10001345/
Smart Switch transfer did not complete
https://www.samsung.com/us/support/troubleshoot/TSG10001512/
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/

-Ty
Samsung Support
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Written by a customer while visiting Samsung US
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