Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
1
Awful phone
on July 8, 2025
Posted by: Ihatethisphone
from Arkansas
Expertise:Expert
It's a horrible phone. Nothing works the first time. Everything requires double effort. The biometric login works about seventy percent of the time. Every time I try to open an app it drags the google page over. I hate this phone.
No, I would not recommend this to a friend.
Design
4
Response from Samsung USBy R&R, July 10, 2025
Greetings,
Thank you for sharing your experience with the Galaxy Z Flip6. It can be quite stressful when your device doesn’t respond as expected. Fortunately, as a Galaxy user, you have some fantastic resources at your fingertips. Did you know that the Samsung Members app allows you to perform diagnostics on your device? This feature offers valuable insights into how your phone is functioning.
The Samsung Members app is not only your access point to exclusive knowledge, deals, and the vibrant Samsung community, but it also includes built-in diagnostic tools designed to assist you. If you haven’t already downloaded the app, it’s worth it for its wealth of information and special promotions.
Once you have the app installed, open it and navigate to the Discover tab, where you’ll find the Diagnostics option. Tap on that, and you can choose to run individual tests or select “Test all” at the bottom to conduct a comprehensive assessment. Many of these tests will require your interaction, so be sure to follow the on-screen prompts to complete each one.
If any test doesn’t pass, the app will likely provide some helpful recommendations. Additionally, you can click on “View related FAQ” for further assistance or refer to our detailed guide. The tests available may vary based on your device model. Still, once you’ve finished, you’ll have a clearer understanding of the following steps to take. You can submit an error report, and the Support Tab will provide you with feedback. Plus, our Samsung Support Team is always available to offer further guidance. Thank you for choosing Samsung and embracing innovation with us!
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip6. It can be quite stressful when your device doesn’t respond as expected. Fortunately, as a Galaxy user, you have some fantastic resources at your fingertips. Did you know that the Samsung Members app allows you to perform diagnostics on your device? This feature offers valuable insights into how your phone is functioning.
The Samsung Members app is not only your access point to exclusive knowledge, deals, and the vibrant Samsung community, but it also includes built-in diagnostic tools designed to assist you. If you haven’t already downloaded the app, it’s worth it for its wealth of information and special promotions.
Once you have the app installed, open it and navigate to the Discover tab, where you’ll find the Diagnostics option. Tap on that, and you can choose to run individual tests or select “Test all” at the bottom to conduct a comprehensive assessment. Many of these tests will require your interaction, so be sure to follow the on-screen prompts to complete each one.
If any test doesn’t pass, the app will likely provide some helpful recommendations. Additionally, you can click on “View related FAQ” for further assistance or refer to our detailed guide. The tests available may vary based on your device model. Still, once you’ve finished, you’ll have a clearer understanding of the following steps to take. You can submit an error report, and the Support Tab will provide you with feedback. Plus, our Samsung Support Team is always available to offer further guidance. Thank you for choosing Samsung and embracing innovation with us!
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded expectations
on July 8, 2025
Posted by: Towelie
[This review was collected as part of a promotion.] I bought the Samsung z flip 6 for aesthetic purposes at first, but after having it for a few months now I would never go back to a different phone. Not only is it so cool in totality, but also the features that samsung phones have far exceeded my expectations. They are so unbelievably customizable and the Galaxy AI is such a cool feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
why i love my flip 6
on July 8, 2025
Posted by: killerp0421
[This review was collected as part of a promotion.] So ive wanted a foldable since they first started making them and ive been loyal to samsung for yrs when i got the $ to buy the flip 6 outright i did and its in a beutiful blue my only complaint is ive had trouble with the factory screen protecter i use my flip mainly to play games and communicate with family and friends the phone never overheats and never is slow unless i forget to clean it overall i love my flip 6 and say keep up the good work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Zflip 6
on July 8, 2025
Posted by: Rambruh25
[This review was collected as part of a promotion.] Mainly for specific reasons but I think it would be a great business asset.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone.
on July 8, 2025
Posted by: Lovemustangs
[This review was collected as part of a promotion.] I love the compact design to fit in my pocket. I'm not much of picture taker but I love the night time photos I have taken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No one can do like Samsung does. Truly unbeatable
on July 8, 2025
Posted by: JKFlipFanMan
[This review was collected as part of a promotion.] Absolutely love everything about my Flip 6. I have been using Samsung flip phones since flip 3. It's amazing how far the technology they have put in phones have progressed.
I Absolutely love all the new features, especially GALAXY AI.
I use GALAXY AI basically for all device functions but one feature I use particularly the most is pictures. Whenever we go outside and I take picture of my gorgeous wife, I can easily remove all other people from the background and just keep her. It's just mind blowing how awesomely AI puts it together and shows it like the picture was clicked with no one in the background. Imagine this on Golden gate bridge with. Yeah. Let that sink in.
I Absolutely love all the new features, especially GALAXY AI.
I use GALAXY AI basically for all device functions but one feature I use particularly the most is pictures. Whenever we go outside and I take picture of my gorgeous wife, I can easily remove all other people from the background and just keep her. It's just mind blowing how awesomely AI puts it together and shows it like the picture was clicked with no one in the background. Imagine this on Golden gate bridge with. Yeah. Let that sink in.
Other things I love is all the cool features which just doesn't end. From simple calls to ultra modifiable user i terface. Makes me feel like a tech scientist of future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great small phone
on July 8, 2025
Posted by: kj96779
[This review was collected as part of a promotion.] This phone fits the bill. I have small hands and my other Galaxy was very large for me. The only request I have is, please put a better camera in the Flip. Other than that it's perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z flip 6
on July 8, 2025
Posted by: Kscrow
[This review was collected as part of a promotion.] The phone has been great, except for it overheating while playing games.
Value
4
Written by a customer while visiting Samsung US