Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Posted by: Kevin B
from San Francisco Bay Area
Verified Purchase:Yes
I am very happy with my new Z Flip 6 but very disappointed with Samsung Smart Bot. On 7/10/24, the official release date of the Z Flip 6, I inquired online with Samsung Smart Bot if the Z Flip 6 supported Samsung's Ultra-Wide Band (UWB) as I also own some Samsung Smart Tag2s. I had a Z Flip 4 that I was happy with but did not support UWB. My wife's S22 Ultra does support UWB and the Samsung Find app works great on it. I was advised by Samsung Presales support team Prasanna, that the new Flip 6 did support UWB. I was a bit skeptical and ordered the new phone anyway. I figured that the current trade in for my Flip 4 was a good deal and that I liked all of the known new features of the Flip 6. I am disappointed and feel a bit deceived that the Flip 6 does not support UWB but that obviously was not a deal breaker for me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Akih
Verified Purchase:Yes
phone sometimes does not respond to swipes or input
Response from Samsung USBy Social Commerce, August 14, 2024
Good day Akih,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US
Customer Rating
4
Great Screen Upgrades
on August 13, 2024
Posted by: Rickybobby
[This review was collected as part of a promotion.] I love the new front screen size. It allows me to perform work functions that I had to do on the unfolded screen on my galaxy fold 3. The Aai features are great, it allows me to reply to messages so much faster.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and a must have
on August 13, 2024
Posted by: Pop881
[This review was collected as part of a promotion.] Samsung snapped look and feels amazing. Software work great the new galaxy AI is amazing love the new features truly worth everything penny paid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nearly Uncompromised
on August 13, 2024
Posted by: Mattyp
[This review was collected as part of a promotion.] The Z Fold 6 is a device that is nearly uncompromised, as it should be for its price. It's chip can handle anything you throw at it, the inner screen is gorgeous, and the outer screen is a fully usable size. I do wish the battery had seen a capacity increase since last year, and I would say that that is where it is most compromised. The cameras are good, no complaints there. Galaxy AI is fine and fun to use with friends, but most of the features feel a bit like a gimmick to show off (except circle to search, which is legitimately super helpful). I also wish there was an S Pen silo built in instead of relying on the case, but it's not a huge deal. Over all, I would highly recommend the device (if you can afford the price tag) as it can do pretty much anything you need to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
1st Samsung Phone
on August 13, 2024
Posted by: New2Samsung
[This review was collected as part of a promotion.] I have been using a different ecosystem product for over 10 years and felt that it was time for a change and is one that I dont regret.
The Fold 6 has definitely blew away my expectations and has been a extremely easy transition. This device has amazing features like DeX that converts your phone in to a computer and the "Galaxy AI" that has been quite an experience.
Will definitely stay with Samsung for years to come and exited about their products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for every situation
on August 13, 2024
Posted by: Momboss
[This review was collected as part of a promotion.] I am small. I have small fingers and I LOVE the slim design so I can type with one finger if I want to but I also have the great feature of the large screen for all my mom and business needs. Iy is a phone that I can use as a computer/ laptop/ tablet all at my comfort and ease. It has made my life more manageable. Galaxy AI is helping my business grow with less time and struggle. Giving me more time with my little ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade from the Z Fold 3!
on August 13, 2024
Posted by: KyleKatarn
[This review was collected as part of a promotion.] This phone has been a huge upgrade over my z fold 3. It runs better, works better, has a much nicer aspect ratio, it's significantly lighter, the hinge/fold is better, it's just a much better experience. My old phone required a lot of pinch zooming to see websites and it really hampered the experience because of the funky aspect ratio. This phone has minimal issues with that, and when I open the phone up, I'm not greeted a bunch of pocket lint, and random flotsom.
I'm not a huge fan of the GalaxyAi thing, it's neat but it's not really that compelling. The big thing is this phone is 99% there, I wish the cover screen was maybe another inch on the diagonal, that it would have a bigger battery and the spen internal to the phone. Now, I understand stand that would increase the weight but I think those would be worthy additions.
As far as a product goes i highly recommend this phone, and have been enjoying using it as I have been going through life. It's great daily driver, particularly with how light it is. I do wish it had a bigger battery but I get it. The integration with the Galaxy watch ultra is really neat and I am enjoying that as well.
I'm not a huge fan of the GalaxyAi thing, it's neat but it's not really that compelling. The big thing is this phone is 99% there, I wish the cover screen was maybe another inch on the diagonal, that it would have a bigger battery and the spen internal to the phone. Now, I understand stand that would increase the weight but I think those would be worthy additions.
As far as a product goes i highly recommend this phone, and have been enjoying using it as I have been going through life. It's great daily driver, particularly with how light it is. I do wish it had a bigger battery but I get it. The integration with the Galaxy watch ultra is really neat and I am enjoying that as well.
Value
5
Written by a customer while visiting Samsung US