Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
1
Hinge is too fragile
on March 10, 2025
Posted by: GemS
from Santa Cruz, CA
Expertise:Intermediate
Unfortunately, the hinge is too fragile on this phone. I got this phone at the beginning of December and the inner screen no longer reliably turns on. It took it in for service and they said because there was an imperfection on the hinge from it being dropped that the repair wouldn't be under warranty. Truly, this phone has only had normal wear and tear and it's a problem if normal use can make it stop functioning so quickly.
This experience is extremely disappointing because I really liked this phone. It's small enough it easily fits into every pocket and the outer screen is amazingly functional with the Multi Star Good Lock addition. This would be a great phone if the hinge wasn't so fragile.
Features
5
Performance
5
Design
2
Value
1
Response from Samsung USBy R&R, March 13, 2025
Hi GemS,
Thank you for sharing your feedback on your Galaxy Z Flip6. Enjoying the compact of your smartphone makes being on the go much simpler. Having the convenience of putting your phone comfortably in your pocket, not sticking out, gives the flip phone all the vibes. One of the benefits that came with your device is the Galaxy Z Assurance. This will allow your device to receive one free screen protector replacement and discounts on screen repairs. More information about the Galaxy Z Assurance promotion will be linked below. Please get in touch with our Samsung Support Team to learn more about your device’s screen options. We thank you for reaching out. We’re here to help—thank you for choosing Samsung!
-Ty
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy Z Flip6. Enjoying the compact of your smartphone makes being on the go much simpler. Having the convenience of putting your phone comfortably in your pocket, not sticking out, gives the flip phone all the vibes. One of the benefits that came with your device is the Galaxy Z Assurance. This will allow your device to receive one free screen protector replacement and discounts on screen repairs. More information about the Galaxy Z Assurance promotion will be linked below. Please get in touch with our Samsung Support Team to learn more about your device’s screen options. We thank you for reaching out. We’re here to help—thank you for choosing Samsung!
-Ty
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very slim to hide and stylish
on March 10, 2025
Posted by: VANNPELTT
[This review was collected as part of a promotion.] Good for face recognition
Good streaming device
Nice pictures
Very slick to hide
Fashionable
Many features
Good wallpaper variation
Beautiful palettes
Good streaming device
Nice pictures
Very slick to hide
Fashionable
Many features
Good wallpaper variation
Beautiful palettes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on March 10, 2025
Posted by: Taloveta
[This review was collected as part of a promotion.] As a first-time flip phone user switching from a different brand, I'm absolutely loving the zflip 6. The compact size is perfect for my pocket, and flipping it open and closed is surprisingly satisfying. The performance has been great so far, and I'm enjoying exploring all the new features. It's such a fun and refreshing change from my old phone. I highly recommend it to anyone looking for something different.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's an ok phone
on March 10, 2025
Posted by: Danininefour
[This review was collected as part of a promotion.] Mostly bought this phone for the closing aspect. After a few months of usage, it got annoying to close it and open it. Hinges work great and crease isn't noticeable. Phone tends to heat up when you play games. Seamless actions across apps is cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I can literally fold my phone in half.
on March 10, 2025
Posted by: BABYDOLLW
[This review was collected as part of a promotion.] I love that I can literally fold my phone in half and put it in my jacket pocket.
It still functions the way that I need it too, and I can even use it as a camcorder! I really love this phone. I've been a Samsung person for years and love all my products. But being able to minimize my phone is fantastic!
It still functions the way that I need it too, and I can even use it as a camcorder! I really love this phone. I've been a Samsung person for years and love all my products. But being able to minimize my phone is fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far love it
on March 9, 2025
Posted by: MareBear
[This review was collected as part of a promotion.] So far loving it was kinda skittish of getting one at first due to the reviews I haven't seen but went ahead and got it main thing I love is that I can fold it and fits in my purse love that i can use apps in the cover screens love the different options I can do on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on March 9, 2025
Posted by: HuntingRebel
[This review was collected as part of a promotion.] I would recommend the Z flip 6 to everyone, it's like having an old school flip phone that you can flip down to hang up on anyone 😁. I love that you can sit your phone up and watch YouTube on the top half of the screen! I absolutely love my Z Flip 6 and tell EVERYONE about it and that they should get it. I can hear clear during phone calls and the translation is amazing when dealing with people who knows a little bit of English or none at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No regrets on oicking this one
on March 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Flip 6 was one of my favorite phones. I prefer bigger size of phone while bringing it in a smaller size. This product perfectly fits in my expectation. Another pros, i can take a photo with rear cameras. This product will renovate your life. Muse use!
Value
5
Written by a customer while visiting Samsung US