Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - White
Customer Rating
2
The Flip 6 did not meet my expectations.
on March 18, 2025
Posted by: HonestlyOpinionated
[This review was collected as part of a promotion.] I use my phone for everything. Calling, texting, social media, college courses, banking, shopping, EVERYTHING! So I need a phone that can switch seemlessly between apps without freezing or lagging. The Flip 6 is great for those days you are doing 10+ things at once. And the convenience of it fitting in my back pocket, when it's closed, makes it even better! Yes, it's a good phone with some helpful features.
However, I want to give an honest review so... Based on my own experience, I would not recommend the Galaxy Z Flip series. I've owned the Flip 3,4, and currently own the Flip 6 and I've dealt with the same issues with each of them.
1.) The screen goes out where they fold. It starts with a tiny line and before you know it, it is unresponsive to touch, then it eventually goes black. I've had the screen replaced on my Flip 6 once already & the line is already back again! It's not even a year old! Also, do not open or close it during cold weather, the fold shatters if it's cold.
2.) You are limited to what you can do without having to open it. Very limited, which defeats the purpose of the outer screen and being able to close it.
3.) The camera isn't very impressive either. The picture quality is not very good. Very disappointing.
1.) The screen goes out where they fold. It starts with a tiny line and before you know it, it is unresponsive to touch, then it eventually goes black. I've had the screen replaced on my Flip 6 once already & the line is already back again! It's not even a year old! Also, do not open or close it during cold weather, the fold shatters if it's cold.
2.) You are limited to what you can do without having to open it. Very limited, which defeats the purpose of the outer screen and being able to close it.
3.) The camera isn't very impressive either. The picture quality is not very good. Very disappointing.
All-in-all, the Flip series falls short of my expectations and in my opinion is not one of Samsung's quality products.
Value
2
Response from Samsung USBy R&R, March 22, 2025
Thanks for your review HonestlyOpinionated,
We appreciate your detailed feedback and are thrilled to hear that you’ve been exploring the features of your device. We continuously strive to innovate and deliver quality. It’s great knowing you can easily navigate between applications and conveniently slide your phone into your pocket. If you need assistance optimizing your device for the best experience, we recommend checking out the latest software updates and settings. Samsung devices are built with performance, functionality, and user customization in mind, and we want you to get the most out of your device. The Z Flip6 is designed to withstand over 200,000 folds, equivalent to over 10 years of use. Our Galaxy Z Assurance program offers a one-time discounted screen repair for Z Series devices, giving you added peace of mind. Galaxy phone cameras come with various shooting modes and settings that make it easy to capture and enhance your pictures and videos. You can take photos and videos effortlessly, either with just a button press, through voice commands, or by using the palm of your hand. To learn more about setting up your device’s camera, check out the article “Camera Modes and Settings on Galaxy Phones and Tablets” below. Thank you for your exceptional review and for choosing innovation with Samsung!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate your detailed feedback and are thrilled to hear that you’ve been exploring the features of your device. We continuously strive to innovate and deliver quality. It’s great knowing you can easily navigate between applications and conveniently slide your phone into your pocket. If you need assistance optimizing your device for the best experience, we recommend checking out the latest software updates and settings. Samsung devices are built with performance, functionality, and user customization in mind, and we want you to get the most out of your device. The Z Flip6 is designed to withstand over 200,000 folds, equivalent to over 10 years of use. Our Galaxy Z Assurance program offers a one-time discounted screen repair for Z Series devices, giving you added peace of mind. Galaxy phone cameras come with various shooting modes and settings that make it easy to capture and enhance your pictures and videos. You can take photos and videos effortlessly, either with just a button press, through voice commands, or by using the palm of your hand. To learn more about setting up your device’s camera, check out the article “Camera Modes and Settings on Galaxy Phones and Tablets” below. Thank you for your exceptional review and for choosing innovation with Samsung!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
New flip phone
on March 18, 2025
Posted by: Kristina
[This review was collected as part of a promotion.] I like it it goes in my pocket better and I don't have to worry about it falling out the only down fall is you can't do much with it folded you have to open it for almost everything kind of a bummer
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My opinion this phone personally z
on March 17, 2025
Posted by: Rojgo50
[This review was collected as part of a promotion.] It is great phone for every day usage. The phone has lots of power and very fast. Most all I liked easy carrying it when I am on the moved. I purchased the first flip phone . Pretty much update every years after. Overall it great phone and l never had any complaints. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable phone
on March 17, 2025
Posted by: ArielVa20
[This review was collected as part of a promotion.] I really like that they have the Galaxy app and also the Google play and both are fully functional and optimized.
The performance of the apps is pretty good and fast, I feel like I have a good ecosystem with my other brand accessories.
In my galaxy and flip I watch videos on YouTube, use my social media, surf the pub and also play Fortnite and other adventure games. I've never had any problems with performance. As for the functionalities of my phone I give it a 10/10 I love that I can fold it in half to take up less space in my pocket. Two years ago I started using Samsung and it was the best change in my life, I recently used live real-time translation and I think it's cool because I could understand absolutely everything.
I would reoffend this phone to all people who want a sleek, durable and unique device.
The performance of the apps is pretty good and fast, I feel like I have a good ecosystem with my other brand accessories.
In my galaxy and flip I watch videos on YouTube, use my social media, surf the pub and also play Fortnite and other adventure games. I've never had any problems with performance. As for the functionalities of my phone I give it a 10/10 I love that I can fold it in half to take up less space in my pocket. Two years ago I started using Samsung and it was the best change in my life, I recently used live real-time translation and I think it's cool because I could understand absolutely everything.
I would reoffend this phone to all people who want a sleek, durable and unique device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm impressed by all it's capabilites!
on March 17, 2025
Posted by: Zton370
[This review was collected as part of a promotion.] I'm impressed with it's compatibility and access to apps. All the new features are to many to list, I'm very happy with my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!!!
on March 17, 2025
Posted by: IFlippingLoveIt
[This review was collected as part of a promotion.] I love this phone so much. There are so many seamless actions across apps. I especially love circle to search and translate. I love the form factor and portability of this phone, although the folding nature does make it more fragile. I just treat mine with extra care and use the Samsung silicone case. I also LOVE the camera features. Being able to take a selfie with the main camera is game changing. I love the tripod mode to take picture with friends and family easy, and I love to take pictures with the preview on the cover screen so they can see how they look. My only slight negative is the battery charging speedy. Other then that, I'm so happy I got this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and amazing piece of art
on March 17, 2025
Posted by: XboiMajor77
[This review was collected as part of a promotion.] This phone is a super fast engine capable of multi tasking and other amazing features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is excellent but not complete
on March 17, 2025
Posted by: Davidcito
[This review was collected as part of a promotion.] The phone es excellent you can do everthing you need for your job, school, documents, has a perfect system and it doesn't have problems, the only thing to this phone is continue improving its features. However, the only issue with this model is the functions for it, with the flip 6 you have two screens but you can not do all you can imagine with the second screen, this model needs more functions and more creativity for its special characteristic that is its second screen because it is perfect as a phone but is not completly a flip phone
Value
4
Written by a customer while visiting Samsung US