Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4
Great photo shop
on June 19, 2024
Posted by: Love bug
from Los Angles California
Expertise:Intermediate
I can't wait till she's here to get things done one two three
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great day and I'll send you some pictures
on June 19, 2024
Posted by: Great love bug
from Los Angeles
Expertise:Intermediate
Jun. 28 it arrives and all the other stuff that helps you
Written by a customer while visiting Samsung US
Posted by: beans
from Portland, OR
Expertise:Intermediate
Verified Purchase:Yes
Coming from Galaxy Note 20 Ultra 5G. I was going to keep the Note 20 as there were no issues with it, but Samsung's upgrade deals were too good and I'm guessing that this will be the last year that they give good trade-in deals on the Note. There were a few things I was missing out on with the older phone. The Note no longer received updates other than security. So, it was a version behind on Samsung's UI and I think the version of Android. Samsung has promised years of updates on their new phones. Being a big user of the S Pen, I did not like the rounded screen edges that Samsung used to use so it's nice to have the flat screen. I don't think the Note had all the latest radios for 5G and Wi-Fi, so it was nice to see significant speed increases with the S24 when using 5G and Wi-Fi. With the better processor, the phone is noticeably smoother when scrolling. Cons include the heavier weight, lack of microSD slot, and it is a little thicker and wider than the old Note.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amir
Verified Purchase:Yes
It’s amazing phone at all best camera With the most megapixels on a smartphone and AI processing, Galaxy S24 Ultra sets the industry standard for image quality every time you hit the shutter. What's more, the new ProVisual engine recognizes objects — improving color tone, reducing noise and bringing out detail.
Written by a customer while visiting Samsung US
Posted by: Vivek
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Poor screen, lack of colors, not great camera, incompatible with panorama photos taken on Note 20, good performance, lack of expandable storage
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, June 20, 2024
Thank you for getting in touch with us today, Vivek. We truly value and appreciate our customers' feedback. We understand that you are not satisfied with your camera settings. We highly recommend that you contact Samsung support so that we can provide a personalized solution for this issue. Regarding external storage, we suggest exploring our Samsung Cloud feature. With Samsung Cloud, you can rest assured that your data is safe, even if your device is lost, stolen, or damaged. You can access device backups in Samsung Cloud, sync your gallery photos across devices, and most importantly, back up and restore your data on your Galaxy device. If you require further assistance or have any questions, please feel free to reach out to us at Samsung Support. - Kelvin
samsung.com/us/support/owners/app/samsung-cloud
samsung.com/us/support/troubleshooting/TSG01001329/ ( reset camera setting)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
samsung.com/us/support/owners/app/samsung-cloud
samsung.com/us/support/troubleshooting/TSG01001329/ ( reset camera setting)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Shetty
from FL
Expertise:Intermediate
Verified Purchase:Yes
This review is after a month I received thsi phone. S24 ultra is good but the camera clarity was not so good which I purchased. Initially I chatted with samsung support team on this issue and they suggested to reset the camera settings but even after that I found the same issue. And after few repeated reset the issue was resolved. Other then this it's a good phone.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, June 20, 2024
Thank you for providing us with your feedback, Shetty. We know it may take a while to acclimate to new devices and we're more than happy to hear that you have your camera setting corrected. We always strive to ensure every customer is excited to use every feature on their device. If you have any questions or concerns, do not hesitate to reach out to us here at Samsung support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Elaine
Verified Purchase:Yes
Great phone so far. Love the awesome camera on it also!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Alex
Verified Purchase:Yes
I can't believe the phone by samsung keeps getting better
Written by a customer while visiting Samsung US