Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Posted by: Edrb64
from Fort Worth, Texas
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Takes great pictures. Easy to use. Recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Raven
from Iowa
Verified Purchase:Yes
I'm really enjoying the AI integration. The camera quality, compared to my last phone (five years old, Note 9) is stunning. The screen does seem to accumulate fingerprints more easily, but, using a non-lint cloth also removes them easily. The internet is fast, and it's easy to have many tabs open at the same time, as it doesn't slow it down at all, and the battery often lasts me through two days of use, so I'm very very pleased with that. I do miss having a headphone jack, and I wish the S pen was on the right side. The three camera lenses in a row being on the right side, so close to the screen on/phone on button, mean that I regularly get my fingers too close to the lenses, so I wish they were on the left side. All in all, I'm really enjoying my new phone, and I recommend it, especially if you are coming from a much older phone, like I did.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kamaljeet Johar
Expertise:Intermediate
Verified Purchase:Yes
Just bought it with lot of courage and hope that samsung has fixed all the issues by now...lets see. Only one thing i recomand to samsung to sell phoner with by defalt screen protector on. Actule reviews i will submit after using it for few days.
Still i gave it 5 star because i trust samsung and using there phones since i start using cell phone.
Still i gave it 5 star because i trust samsung and using there phones since i start using cell phone.
Written by a customer while visiting Samsung US
Posted by: Sayed
from Sacramento California
Expertise:Expert
Verified Purchase:Yes
Samsung has the best phones i have been using it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Erwin tn
Expertise:Expert
Verified Purchase:Yes
Froze something and lost connection I have to restart to recover connection
Design
5
Value
3
Response from Samsung USBy R&R Team, June 18, 2024
Hello Julio, thank you for reaching out today. If you are still experiencing this, we recommend that you reboot your device. Before doing so, please make sure that your battery is charged to at least 5 percent, as the phone may not turn on after a reboot if the battery is too low. You can find the steps to reboot your device in the following link. The link also provides other options if the reboot does not resolve this. If you have any other questions or concerns, please reach out to us at Samsung Support for further assistance with this. -Kelvin
www.samsung.com/us/support/troubleshooting/TSG01001416/#force-a-reboot-on-the-phone-or-tablet
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www.samsung.com/us/support/troubleshooting/TSG01001416/#force-a-reboot-on-the-phone-or-tablet
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Caribbean
Verified Purchase:Yes
Was really fast and worked well. Heard back quickly about the trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Hellcat driver
from Newport News, VA
Expertise:Intermediate
Verified Purchase:Yes
I have a history of switching between Google and Samsung phones. I recently traded in my google pixel 8 pro for the Samsung ultra 24. The switch was a great one. The Samsung ultra 24 processes faster, the camera is quicker to adjust and take a perfect shot, the feel is more solid and easier to hold, and finally the phone never studders, heats up or fails to respond...unlike the Google 8 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rusty
from California
Expertise:Expert
Verified Purchase:Yes
Rather big disappointment with S24 Ultra. The cameras are worse than the S23U. Screen had some issues that needed to be fixed with a firmware update and rummaging around in the settings. The supposed tradeoff is the implementation of "AI" tools. Basically useless, just slapped the AI title on it and called it a full phone upgrade.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
3
Value
2
Response from Samsung USBy Social Commerce, June 25, 2024
Hi there Rusty,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. With Galaxy AI, so many new and awesome features are now available to you! You can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Be sure to check out, "Galaxy AI features on the Galaxy S24 series" to learn more about the fantastic features you now have available with your Galaxy S24 Ultra. If you would like any further assistance or if you would like to share any other feedback with us, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. With Galaxy AI, so many new and awesome features are now available to you! You can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Be sure to check out, "Galaxy AI features on the Galaxy S24 series" to learn more about the fantastic features you now have available with your Galaxy S24 Ultra. If you would like any further assistance or if you would like to share any other feedback with us, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US