Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
5
Amazing phone
on July 11, 2025
Posted by: 557711
[This review was collected as part of a promotion.] I absolutely love this phone and everything about it. Its tough,durable great battery love the s-pen features and love the look of the phone. I have zero complaints about the galaxy s24ultra I wish they would take this model of the ultra and develop it better and more into the 26ultra and 27ultra and so on just maybe make the user face more seamless like transitioning into using different apps and doing different things quicker and easier maybe a little tougher and louder speaker also a way to protect all the ports from dust. I am not upgrading my 24ultra to the 25 im waiting to see what the 26ultra offers cause I love the 24ultra its an amazing phone you guys should really revisit the 24ultra and develop it better!!!!! Its such an amazing phone my favorite galaxy ever and I've had them since the beginning! Please revisit the 24ultra and develop it better to a newer model!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever
on July 11, 2025
Posted by: Moibrafah
[This review was collected as part of a promotion.] Amazing in everything, it helps me at work and fun, I even can not wait to get the S26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra
on July 11, 2025
Posted by: papigoose
[This review was collected as part of a promotion.] I really enjoy the pen features with the s24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Samsung Ultra
on July 11, 2025
Posted by: Biglarry
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra introduces Galaxy AI, a suite of generative AI features designed to enhance productivity, communication, and creativity, though reviews suggest these features are a mixed bag. Key AI tools include Circle to Search, which allows users to search for items on-screen by circling them, and Live Translate, offering real-time voice and text translation during calls, supporting 13 languages. Other notable features are Generative Edit for intuitive photo and video editing, Note Assist for organizing and summarizing notes, and Chat Assist for refining text tone and grammar.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great processing speed and memory
on July 11, 2025
Posted by: Batmankc
[This review was collected as part of a promotion.] This device has fantastic Galaxy AI capabilities.
The camera takes fantastic high resolution pictures.
The phone has all the latest APP's and full streaming capabilities.
Transitioning from WIFI to carrier is automatic with easy settings.
Display is large and easy to read along with large digital keypad.
Galaxy AI capabilities allow me to save time with document review and texting.
The camera takes fantastic high resolution pictures.
The phone has all the latest APP's and full streaming capabilities.
Transitioning from WIFI to carrier is automatic with easy settings.
Display is large and easy to read along with large digital keypad.
Galaxy AI capabilities allow me to save time with document review and texting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camra with having 4 kids lots of pictures
on July 11, 2025
Posted by: Plummer
[This review was collected as part of a promotion.] Love the camra with having 4 kids lots of pictures yo take and it gives professional quality photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still a Beast of a Phone
on July 11, 2025
Posted by: afrocubano
[This review was collected as part of a promotion.] This phone is great! Everything from Galaxy AI features to speedy processor. This phone exceeds in Everything. I use it for work, school, and play. The camera takes incredible shots. The S Pen comes in handy, especially for work. When on vacation, everyone wants me to take the pictures. I've been a long time Samsung owner. This is the best phone I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad connection
on July 11, 2025
Posted by: Glorita
[This review was collected as part of a promotion.] I like the phone, great pictures and easy to navigate, however, I have many many problems with connectivity [ signal] I can't have a conversation using WhatsApp or regular phone call because the phone looses connection and the phone call drops. It is very frustrating and the issue hasn't been solved. It is not my cellphone provider, it is definitely the phone.
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hi there Glorita, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so pleased to hear how much you are enjoying the camera quality, and ease of use of your device. We have provided links to a few articles to help you troubleshoot the connection to your carrier with your device. We have also provided a link to our team of experts to assist you further if this experience continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US