Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8 out of 5
4.8
(16,804 Reviews)
Open Ratings Snapshot
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4 out of 5
4
Battery life and features are great.
on June 30, 2025
Posted by: JJBUCKEYE14
[This review was collected as part of a promotion.] Use Galaxy AI every day, extremely helpful. The new software update has also made the phone more useful and battery life is great.
Use the Samsung for functionality asking with sleep analysis with my Samsung watch.
Also use a golf so to sync up with my watch which is very helpful.
Overall this is a great phone and if reconnect it to others.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery issue
on June 30, 2025
Posted by: MAHA2211
[This review was collected as part of a promotion.] I use my phone for working but the issue with phone is that, so fast empty battery and sometimes it is gets hot even when I don't use my phone
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 3, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how importan all day, uninterrupted use of your device is to you, and wanting it to feel comfortable in your hand. We have provided links to troubleshooting guides to assist you with the battery life and temperature of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if either experience continues or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
AI NOT SO MUCH
on June 30, 2025
Posted by: FATEIM
[This review was collected as part of a promotion.] Not helpful at all especially for older folks like me never can do what it says it can
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome 😎😎😎
on June 30, 2025
Posted by: KingRR901
[This review was collected as part of a promotion.] It gets the job done and it has always been my go to device for many things. Please continue to improve so that I can continue to buy. Innovation is key..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Tech!!!
on July 1, 2025
Posted by: Natita
[This review was collected as part of a promotion.] I love my galaxy phone and all the features it offers. It runs really well !!!! I rely on my phone for just about everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
For straming,work,pictures
on July 1, 2025
Posted by: Boribarber
[This review was collected as part of a promotion.] This phone im used For straming,work,,pictures,videos well ao that's phones its for usted for made goods time in my life ,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone good apps
on July 1, 2025
Posted by: Tank13
[This review was collected as part of a promotion.] This phone was easy to understand. The apps are nice and the camera is average
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A phone with a Galaxy of features
on June 30, 2025
Posted by: humfu123
[This review was collected as part of a promotion.] The Galaxy S24 Ultra isn't just a phone; it's practically a pocket-sized wizard that's genuinely spiced up my daily grind. This thing was built to make life smoother, especially with its super-smart Galaxy AI features.
The display is a total lifesaver. No more squinting or dodging reflections – everything just pops, making reading and flicking through stuff way more enjoyable.
But the real magic is Galaxy AI. Live Translate during calls? Bonkers! It zaps away language barriers, making international chats flow like a fresh river. Chat Assist is my secret weapon for writing; it tweaks my words with a tap, saving tons of brainpower. And Transcript Assist for meetings? Priceless. It jots everything down, like a super-efficient assistant.
The camera's awesome. The main sensor captures insane detail, and AI editing tools like Generative Edit let me fix photos effortlessly – like magic. Instant Slow-Mo makes everyday videos epic.
The S Pen is a refined wonder. Scribbling notes without unlocking the phone or grabbing text precisely saves so much fumbling time. It truly feels like an extension of my hand.
Beyond the cool features, the S24 Ultra just performs like a champ. No lag, no stutter – just smooth sailing. And the battery life? Seriously impressive. It cruises through a full day, liberating me from charger anxiety.
The Galaxy S24 Ultra is now the nerve center of my digital life. It's a powerhouse, a creative outlet, and my personal sidekick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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