Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8 out of 5
4.8
(16,804 Reviews)
Open Ratings Snapshot
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
5 out of 5
5
I have loved the device
on June 30, 2025
Posted by: Charan
[This review was collected as part of a promotion.] I wanted an upgrade and it ful filled my wish with ultra 24+.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on June 30, 2025
Posted by: Pistola
[This review was collected as part of a promotion.] The s24 ultra is an amazing phone from build to software really glad I didn't upgrad to the s25 samsung is the best in my opinion
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flagship phone ever made
on June 30, 2025
Posted by: Acwars
[This review was collected as part of a promotion.] I use this phone for personal and work use but the refresh rate on the screen is great and watching videos/movies gives a beautiful view.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung Phone Review
on June 30, 2025
Posted by: Kingdomslayer
[This review was collected as part of a promotion.] The features on this phone are incredible.
From picture taking to the Galaxy AI, I do not know how I lived without it for so long.
When it is my time to purchase another phone, there is only 1 phone that I would like and it is the Samsung ultra.
Thanks!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has great video quality.
on June 30, 2025
Posted by: Charlie29
[This review was collected as part of a promotion.] Streaming videos on this phone is crisp, clear and little to no lag. I love the smooth video quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on June 30, 2025
Posted by: sjweaw
[This review was collected as part of a promotion.] I like the AI feature and the automatic password options.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable phone
on June 30, 2025
Posted by: Twhites22
[This review was collected as part of a promotion.] This phone has held up through serios drops without a case or screen protector. It has performed even better than when I first purchased it. These updates have improved my use vastly. Samsung has been better at polishing the UI. The galaxy AI has been very useful with my daily use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
1. Galaxy S24 Ultra: Smart, Fast, and Powerful 2
on June 30, 2025
Posted by: Zoloo828
[This review was collected as part of a promotion.] I have been a loyal Samsung user for over 10 years and have always trusted your innovation, quality, and design. I truly love Samsung and appreciate how your devices keep evolving.
With the Galaxy S24 Ultra, I am impressed by the performance, camera, and especially Galaxy AI features like Speech-to-Text, Note Assist, and Live Translate. These tools make life easier and smarter.
As a proud Mongolian user, I have one big wish: please fully support the Mongolian language in your devices, just like English or Chinese. We would love to see complete system language support, voice input (speech-to-text), and AI translation features in Mongolian.
This would not only help millions of Mongolian speakers but also show your commitment to true global inclusivity. Thank you, Samsung, for always being at the cutting edge. I hope to see Mongolian language fully integrated into Galaxy AI soon!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 2, 2025
Hey Zoloo828, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra. We love hearing that you are so pleased with the enhanced quality, camera, and additional features of your device. We appreciate you sharing your desire for additional language packages included with Live Translate and other features of Galaxy AI. Please, don’t hesitate to reach out to us again if you have additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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