Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4
Georgefireeagle
on June 30, 2025
Posted by: FireEagle
[This review was collected as part of a promotion.] Very good phone 🤳 📱 everything works as it's supposed to if I could ask for anything maybe longer battery life
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
opens in my pocket and ghost dials even with biome
on June 30, 2025
Posted by: sixx16
[This review was collected as part of a promotion.] Ai is pretty cool, new update good just hate that it opens on its own in my pocket, haven't had a phone do that since 2005
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey there Sixx16, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are enjoying the new features of Galaxy AI you are finding on your device. We have provided a link below to the Samsung Support Team for your convenience. These experts can work with you directly to resolve the matter of your phone unlocking without prompt from you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good
on June 30, 2025
Posted by: Popo4401
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is awesome however just after a year of use the battery life is horrible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Cool product
on June 30, 2025
Posted by: Beachbum787
[This review was collected as part of a promotion.] What can I say this an amazing phone and a workhorse I use it for everything from answering work emails via Outlook app, streaming videos that look ultra awesome and listening to music, amazing battery life and when you need to charge it will go from 5 PCT to 75 percent In less that the time it take to finish a cup of coffee .. love the integrated AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watching movie's
on June 30, 2025
Posted by: Bucnut1033
[This review was collected as part of a promotion.] Good sound and picture quality while watching movies on long flights.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen peeling
on June 30, 2025
Posted by: Littleangel
[This review was collected as part of a promotion.] My screen is peeling off. I love everything else about my phone.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hello Littleangel, we appreciate you taking time out of your day to provide your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are pleased with the features and capabilities of your device. We have provided a link to the Samsung Support Team and your warranty information, that covers a one year period, to help review any and all options for repair for your device. We also recommend protective cases on all devices to help prevent damage from any accidental bumps and drops, and our team of experts can review options for this with you as well if you desire. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S24 Ultra is a good phone
on June 30, 2025
Posted by: PassyPass4
[This review was collected as part of a promotion.] Almost everything about this phone is good, not great but good. Camera is really good, looks great. Phone itself works really well, battery has very good life. Seamless Bluetooth connections. Genesis AI is alright, it's way better then the old assistant.
There are some issues with screen recognition near the bottom of the phone.
There are some issues with screen recognition near the bottom of the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Next-Level Smart Experience with Galaxy Al
on June 30, 2025
Posted by: Eestud
[This review was collected as part of a promotion.] I've been using the Galaxy AI features daily, and they’ve completely changed how I interact with my phone. The Live Translate function is incredibly useful for work calls with international clients — it feels like real-time magic. Note Assist helps organize my scattered thoughts into clear summaries, making it perfect for meetings or lectures. I also use Photo Assist to enhance my pictures — the AI suggestions are often better than my own edits!
What really stood out was how seamlessly Galaxy AI blends into the phone’s interface. It doesn’t feel gimmicky — it feels like a genuine upgrade to my productivity and creativity. Whether I'm traveling, working, or just browsing, the AI always seems one step ahead.
If you're considering a phone that pushes smart technology beyond the basics, Galaxy AI is the standout feature that delivers real value every day.
Value
4
Written by a customer while visiting Samsung US