Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4
Great Product
on April 21, 2024
Posted by: kervyn
[This review was collected as part of a promotion.] Everything has been great although when i lower the brightness to its lowest there's a line that appears and its slightly annoying but I can deal with
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on April 21, 2024
Posted by: LoveS24shop
[This review was collected as part of a promotion.] The introduction of AI in the new Samsung Galaxy is impressive, it has been very useful to me . Smart search and real-time translation is epic .
About the performance in terms of games, the performance is superior , Now I can enjoy spectacular fluidity in my high-performance games.
The camera is getting better and better.
About the weight and size, all good, I have always liked having a big and heavy phone, of course it is resistant at the same time due to manufacturing materials. I am a Samsung customer and always will be. I hope they keep up the good work they have done so far. ✅️
About the performance in terms of games, the performance is superior , Now I can enjoy spectacular fluidity in my high-performance games.
The camera is getting better and better.
About the weight and size, all good, I have always liked having a big and heavy phone, of course it is resistant at the same time due to manufacturing materials. I am a Samsung customer and always will be. I hope they keep up the good work they have done so far. ✅️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung at itz BEST!!!
on April 21, 2024
Posted by: Coop91709
[This review was collected as part of a promotion.] From the moment I received my S24 Ultra I knew it was a game changer. The sturdy feel of titanium, the reduced glare when holding it in direct sunlight and the fine precision with which is was designed. The S24 Ultra was the new bully on the block! Kicking butt and taking names later.
That's all before even going into using the S24 Ultra. The speed of a rocket dashing blasting away to outer space leaving everything in a cloud of dust, without a single hiccup. The phone is literally a rocket in the shape of a phone, without all of the heat that comes with a rocket. I have yet to feel my phone even warm up, could be the case I am using, but she's a beast.
What was that? AI you ask?! Oh boy, does she ever have it at your disposal. You want to use AI to enhance your picture, she does that. You want AI to break down your notes into a simple summary, yep, she does that too. You want AI to help you translate in real time so you can have a conversation with someone on the phone from a different country or a foreigner who is asking where is the local samsung store, she does that too.
Samsung has done everything exactly right and more. Samsung is consistently putting out the best products and with the S24 Ultra, they have done it once again. Not to mention the support that Samsung provides itz customers, top notch. You have a problem, they will give you 2nd to none service and help you get whatever you need.
Thank you Samsung for being the #1 in mobile!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great way to upgrade
on April 21, 2024
Posted by: Pigfarmerz
[This review was collected as part of a promotion.] Awesome! Upgraded to Ultra line last fall. Great for work with M.S. apps. Merges nicely between Smartsheet, Teams, excel, etc.
Logins are smooth between platforms. The pictures! Nice additional features. S-pen a winner to add notes to pics for inter-company messages.
Size? Nor too bad for an older guy. Big screen.
Logins are smooth between platforms. The pictures! Nice additional features. S-pen a winner to add notes to pics for inter-company messages.
Size? Nor too bad for an older guy. Big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 21, 2024
Posted by: Markg071174
[This review was collected as part of a promotion.] Samsung has once again demonstrated its commitment to excellence in mobile technology with the release of its latest flagship device. This high-quality phone boasts an impressive array of features, including the powerful Titan processor and a host of other cutting-edge capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente teléfono y herramienta a la vez
on April 21, 2024
Posted by: Ciberlp89
[This review was collected as part of a promotion.] Me encanta la cámara del dispositivo toma fotos increíbles y los vídeos no se diga la verdad es una excelente herramienta aparte de teléfono te ayuda a crear excelentes diseños y agiliza la búsqueda de las cosas que realmente te interesan gracias a su tecnología IA, el poder de su cámara con los 200 MP es fenomenal y en mi experiencia vale muchísimo la pena el equipo, además trabaja super rápido al abrir y usar las aplicaciones y su batería dura bastante a pesar de que su pantalla es la más grande de su modelo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 21, 2024
Posted by: JacqGr
[This review was collected as part of a promotion.] My favorite feature on the Samsung ultra 24 is the camera , the zoom capability makes something far away feel very close. The camera is amazing with the editing features as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Switching from older phone
on April 21, 2024
Posted by: 767976
[This review was collected as part of a promotion.] Honestly, I've had great experiences with this phone, but it doesn't live up to my expectations. When I'm using this phone, the whole system feels robust and smooth compared to my older device; however some of the selling points of this device doesn't really hold up to the advertised features. First is the battery, when the phone is at 100%, the phone estimates 11 hours of battery life, but it rarely reaches that estimate. The next is the AI, the galaxy AI was one of the huge selling points of the phone, but I've only used it once so far and it was just to test it out, in which the experience was terrible and the AI couldn't even get rid of simple objects. Trying to get rid of an object turned it into an eggshell instead of just removing it
Value
3
Response from Samsung USBy Social Commerce, April 23, 2024
Hi there 767976,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra offers an intelligent all-day battery that can allow you to watch videos for up to 30 hours or listen to music for up to 95 hours! Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on your device. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. A list of your phone’s or tablet's AI features can be found in the Settings menu if you would like to adjust the options or just need a refresher. Navigate to and open Settings, then tap Advanced features, and then tap Advanced intelligence. Select your desired AI feature to learn more about it and then select your preferred options. For more information about the AI features, open Settings, and then tap Tips and user guide. After you erase your unwanted objects from your original picture, you have the option to erase the remaining shadow and/or reflection that remains if desired, that you have described in your review. For your convenience, I have attached a few resources that you may find helpful in regard to utilizing your new AI features below. Take a moment to also review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time to learn how you can optimize your battery life. If you feel like your battery is not performing up to your expectations or if you would like any additional assistance after reviewing the resources that have been shared with you, feel free to reach out to Samsung Support at your earliest convenience. We're always here to assist you in every way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/answer/ANS00090244/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra offers an intelligent all-day battery that can allow you to watch videos for up to 30 hours or listen to music for up to 95 hours! Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on your device. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. A list of your phone’s or tablet's AI features can be found in the Settings menu if you would like to adjust the options or just need a refresher. Navigate to and open Settings, then tap Advanced features, and then tap Advanced intelligence. Select your desired AI feature to learn more about it and then select your preferred options. For more information about the AI features, open Settings, and then tap Tips and user guide. After you erase your unwanted objects from your original picture, you have the option to erase the remaining shadow and/or reflection that remains if desired, that you have described in your review. For your convenience, I have attached a few resources that you may find helpful in regard to utilizing your new AI features below. Take a moment to also review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time to learn how you can optimize your battery life. If you feel like your battery is not performing up to your expectations or if you would like any additional assistance after reviewing the resources that have been shared with you, feel free to reach out to Samsung Support at your earliest convenience. We're always here to assist you in every way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/answer/ANS00090244/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US