Best Buy - Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green

Average customer rating

4.8

(16,803 Reviews)

Rating breakdown 16,803 reviews

5 Stars

14,534

4 Stars

1,770

3 Stars

309

2 Stars

104

1 Star

90%of customers recommend this product.

(

1,103 out of 1,229

)

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Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green

Customer Rating

Seemless Actions: Who Would Have Thought?

on April 6, 2025

Posted by: 1CrazyHuskyMom

[This review was collected as part of a promotion.] I LOVE my Galaxy S24 Ultra! Actually, I have LOVED ALL my Galaxy phones. They are reliable, fast, and come with endless functions/perks. By far, my favorite feature is the seemless actions between apps. I no longer have to juggle between multiple apps to achieve a string of related tasks. It's like my phone "knows" what apps I need in the moment while predicting what apps I MIGHT need for future use. My S24 Ultra's AI has my predicted apps preloaded and ready to instantly launch when needed. The smooth transition is flawless. There is no lag time during the transition nor does the action drain my battery. I am a HUGE multitasker. I have been known to listen to music, post on Facebook, take Snaps, answer a call, and reply to a text message all at the same time. My S24 Ultra does not skip a beat. It effortlessly flows from one app to the next and back again without delay, no pauses, no closing app, apps do not freeze, nor are there any reloading of apps. Overall, I am very satisfied with my Galaxy S24 Ultra. The new features have given this phone an edge over all other brands and models in the marketplace today. The Smooth Seemless Action feature has made my life easier, more efficient, and has cut my downtime in half. I highly recommend the Galaxy S24 Ultra! Go get yours today!!!

Value

Response from Samsung USBy R&R Team, May 15, 2025

Hi 1CrazyHuskyMom, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are finding this device to be a true powerhouse for your daily tasks and hobbies. We love that you are finding the battery to be keeping up with you and the enhanced features to be so user friendly and helpful. Please, reach out to us again any time with questions or additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

s24 ultra review compared to my old s22 ultra

on April 6, 2025

Posted by: 986212

[This review was collected as part of a promotion.] I'm honestly not impressed with the s24 ultra. to me it feels cheap and it doesn't seem no better than my s22 ultra. as a matter a fact you don't get nothing security apps with this s24 7ltra the first couple days I had it viruses filled up the phone really fast. the s24 ultra doesn't respond as well as my s22 ultra . I'm going to return it and get the s 25 ultra tomorrow or Monday morning and I really hope it's better and atheist comes with some security apps swell as features. when you spend the kind of money on these devices I think it should be mandatory to have app security and device security features to give the user a confident and protected device. between s24 ultra and s22 ultra, I would reactivate my s22 ultra over this device. but like I said I'm going to try the s25ultra and I really hope it's better than s24 ultra and that it has some security features swell as apps for the price security should be mandatory my s22 ultra came with mccaffee app and it had security features that worked and protected my device. I still have it and it never filled with viruses to the point you could not use it. I'm just praying that the s25 ultra is better than the s24 if it's not I'll just get my s22 activated.

Value

Response from Samsung USBy R&R Team, April 8, 2025

Hello 986212, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how important the security of your data is to you, and wanting to ensure the continued usage of your device. Knox Security is installed on your device, and we have provided a link to the Samsung Support Team. They can help ensure your device is operating as intended, and maintaining the security. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

Best phone yet!

on April 6, 2025

Posted by: ShearerLuck

[This review was collected as part of a promotion.] I've owned hundreds of phones and the Note 9 was the best until this phone! Best phone yet.

Value

Response from Samsung USBy R&R Team, May 14, 2025

Hey ShearerLuck, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are so in love with the features and capabilities of your phone. We have provided a link to the full device manual to help you fully discover additional features, and to the Samsung Support Team to answer any questions. Thank you for being a Samsung customer. -Elizabeth
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Customer Rating

Like the phone, Preferred the S23 Ultra Camera

on April 6, 2025

Posted by: Arcadia7

[This review was collected as part of a promotion.] My S24 Ultra phone works well, I have little to complain about other than the fact that I truly expected the camera to work better than the S23 Ultra; it does not. With the amount of photos I take, this is absolutely relevant to me and is one of the major selling points for me when looking into and purchasing a phone. I use this criteria to choose what model I buy. In this, I was not pleased. Paying to downgrade wasn't what I hoped for. All other points on the phone work fine otherwise.

Value

Response from Samsung USBy R&R Team, April 9, 2025

Hi there Arcadia7, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the camera specs and capture the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to help you if you believe your camera is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Galaxy S24 camera specs explained
https://www.samsung.com/us/explore/mobile/buying-guide/samsung-galaxy-s24-camera-specs-explained/
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Customer Rating

Easy to use!

on April 6, 2025

Posted by: Jgirl13

[This review was collected as part of a promotion.] Love all the features this phone has to offer. By far one of the best phones i have had.

Value

Response from Samsung USBy R&R Team, May 1, 2025

Hi Jgirl13, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We love hearing that you are so pleased with your device, and that you are finding it so useful for a range of daily tasks. We have provided a link to the Samsung Support Team to offer additional one on one assistance to you, if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

S24 ultra review

on April 6, 2025

Posted by: Joezeppy

[This review was collected as part of a promotion.] I've had the phone for almost a year. Now that's the best phone I've ever had. The camera quality the audio quality, the functionality of the phone, the smooth transition from app to app Everything is perfect. The quality you get with this phone. It makes a bit worthwhile

Value

Response from Samsung USBy R&R Team, April 23, 2025

Hi there Joezeppy, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are so pleased with this device, and finding it to be the best phone you've ever had. We hope you'll reach out to us again in the future at any time if you have any questions or would like to share additional feedback on any ofy our Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Customer Rating

Great Phone

on April 6, 2025

Posted by: Sandi18

[This review was collected as part of a promotion.] I have been using my Galaxy S24 Ultra since February 2024, and the phone is working perfectly. It has great cameras, good battery life, a great screen, a very good processor, and the AI makes everything much easier. Definitely the best phone I've ever had.

Value

Response from Samsung USBy R&R Team, April 23, 2025

Hey there Sandi18, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your phone, and finding it to be just as amazing a year later. We have provided a link to the Samsung Support Team for your convenience if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Customer Rating

Powerful, sleek, top-tier camera and display.

on April 6, 2025

Posted by: Lrky37

[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a powerhouse that fits seamlessly into every part of my day. One of my favorite features is Seamless Actions across apps – being able to copy text from Chrome and instantly use it in Notes or Messages without switching apps saves me so much time. The Now Brief feature is perfect for quick glances at updates and reminders, keeping me on top of work and meetings throughout the day. And the Audio Eraser is a game-changer when recording voice memos or videos in noisy environments – it cleans up background noise so well! I use my S24 Ultra for work, streaming, and creative content. The stunning display and powerful speakers make watching movies and sports immersive, while the S Pen is essential for jotting down ideas during meetings or lectures. It's also my go-to for gaming on the go – smooth, fast, and responsive. Samsung really brought it all together with this one!

Value

Response from Samsung USBy R&R Team, April 17, 2025

Hi there Lrky37, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear that you are so pleased with the capabilities and usage of your phone. We are so happy to hear that the S Pen is such an enhancement for quick note taking abilities, and that you are so happy with the features of Galaxy AI. Please, reach out to us again any time if you ever have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

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