Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,803 Reviews)
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4
Was expecting more...
on March 10, 2025
Posted by: Sunshine25
[This review was collected as part of a promotion.] I had the S23 ultra and decided to "upgrade". I only use my phone for personal use, so probably not the most educated review. I honestly cant say there is much of a difference from the S23. Definitely not worth the upgrade. I actually feel like the screen on the S24 does not always do what it should do. I tap on something and it either doesn't work or it does something next to what I tapped on. Like the screen sensors are off. Not sure how to explain it better. I also think the battery is not as good. I constantly need to recharge before the end of the day and I don't feel like I'm using it that much more than my S23.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome build quality.
on March 10, 2025
Posted by: Elvin11
[This review was collected as part of a promotion.] The titanium is really worth paying the price. I use the phone freely without a case. Overall the phone is good too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable and fast
on March 10, 2025
Posted by: Jgray420
[This review was collected as part of a promotion.] I came from an s22 ultra and this has been a great upgrade. Battery life has been great. The phone is smooth and fast to operate, while the screen and camera look amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has all the bells and whistles
on March 10, 2025
Posted by: LvS24Ultra
[This review was collected as part of a promotion.] The phone is fast, responsive, and has a lot of memory. It allows seamless actions across apps.
The AI enhancements are terrific. It is so much more efficient to find help and search for things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless actions across all aps
on March 10, 2025
Posted by: 1982EenerBeaner
[This review was collected as part of a promotion.] I have had 3 replacements of the s24ultra due to screen cracking along the curved screen edge. Galaxy seamless actions across apps makes it easy to access all my up to date contacts and saved passwords. “Now Brief,” or Audio Eraser allows you to record without stopping background music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an incredible Phone
on March 10, 2025
Posted by: Rappa81
[This review was collected as part of a promotion.] This Phone has great pictures and also with thr actualizations makes more easy my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 10, 2025
Posted by: Kalei808
[This review was collected as part of a promotion.] Really smooth gaming and clear camera. Camera takes very crisp photos and clear videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had higher expectations
on March 11, 2025
Posted by: Cutiepiautee
[This review was collected as part of a promotion.] The size and thin design are on point however the placement of the lenses and flash have proven to be a issue. The quality of the camera is far below what I'd expect. I honestly liked my prior phone better for performance and functionality. This phone also has no withstood the normal wear a phone usually goes through. Mine as well as my friends have the same cracks on our screens from dropping while bent down. Overall it has alot of features but it's performance is poor. I'd expect everything to be better then the older version and unfortunately it's fallen short in many areas. I wouldn't get it again if I had other options available. I pay more then I should and have had constant issues.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Hi there Cutiepiautee, thank you for taking tie out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how frustrating it is when your phone is to meeting your expectations in functionality. We have provided a link to the Samsung Support Team. They can work with you if you are interested in a repair for your display. They can also review all options available for protective cases and screen protectors. They can also work with on an y additional frustrations in the features and performance. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US