Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,805 Reviews)
Open Ratings Snapshot
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Top Notch phone
on August 12, 2024
Posted by: Illino618
[This review was collected as part of a promotion.] The AI is a very valuable tool to have anytime I want to use it. It will translate a text message with ease.
The stylus is seamless and works very good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone is Great
on August 12, 2024
Posted by: Trece89
[This review was collected as part of a promotion.] I mean the title speaks for itself. I SIMPLE LOVE THIS PHONE! From camera to the galaxy AI... It is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible camera & AI
on August 12, 2024
Posted by: SgtEddy
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S24 Ultra. It is the best phone I've ever own and I swear it's ahead of its time. The Galaxy AI on this phone is top notch. If I ever need to know something I see I always take a picture of it. Then holding down the home button you can circle the object and the AI will automatically find exactly what you're looking for! The camera is stunning and takes amazing pictures. I have two kids in sports and never miss the perfect shot with this camera!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love everything about it including the AI
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this device does everything I need it to plus more. I recommend to anyone that really wants it all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and longtime product
on August 12, 2024
Posted by: DonkTwin
[This review was collected as part of a promotion.] This phone is great to use on the daily with taking pics and fixing them with samsung galaxy's AI tool generative editing. This helps edit my photos that don't turn out so great or if I want to tweak the photo a bit.
It also is a great phone to game on with its wide screen.
I also get assistance when texting using AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful camera and easy to use.
on August 12, 2024
Posted by: RedDevil
[This review was collected as part of a promotion.] Galaxy AI is a great feature especially on photo editing. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works as advertised
on August 12, 2024
Posted by: MartBu
[This review was collected as part of a promotion.] I enjoy the new features on the phone, such as Galaxy AI. The ability to identify something from a picture just by circling is great!
The screen resolution is good as well, to watch movies on flights across the country!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too large.
on August 19, 2024
Posted by: Doug
from USA
Expertise:Intermediate
Verified Purchase:Yes
This phone is fine. Works great with good features. It is however way to large. There comes a time when phones are to large to comfortably fit in your hand or pocket.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 20, 2024
It's great to hear from you, Doug. Thank you for sharing your feedback on the S24 Ultra. The phone is designed with a rounded back for a more comfortable grip, and it features a unified design with a satin finish for both the back glass and frame. The Armor Aluminum has been improved for better strength and hardness, and it uses Gorilla Glass Victus 2 for both the front and rear. We're happy to hear that you are enjoying the performance and features of the phone. We understand that size is an important factor when using our devices and appreciate you letting us know about your experience. Your feedback is crucial as we continue to strive for improvements. If you have any further concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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