Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product had many amazing features
on March 19, 2025
Posted by: CBflow
[This review was collected as part of a promotion.] The Samsung Galaxy 24 Ultra combines a sleek, well-balanced design with powerful performance, making it easy to carry and use on the go. Its seamless app experience ensures smooth multitasking for work and entertainment. The new "Now Brief" feature helps me stay organized by giving a clear overview of my day and week ahead. As a video creator, the Audio Eraser feature has been a game-changer, eliminating background noise and saving time on editing. Overall, it's an excellent device for both work and play, offering a perfect blend of functionality and design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on March 19, 2025
Posted by: Sserieslover
[This review was collected as part of a promotion.] I have always loved my samsung phone. I've tried others, but always come back to samsung s series. Seamless actions across apps. Using duel screen is great for work projects.
I love the camera on my s24 ultra! I've been able to take beautiful landscape pictures and well as portraits.
I will continue to choose samsung time and time again.
I love the camera on my s24 ultra! I've been able to take beautiful landscape pictures and well as portraits.
I will continue to choose samsung time and time again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24 ultra best phone so far
on March 20, 2025
Posted by: Mikedeen1000
[This review was collected as part of a promotion.] Let's start with the durability. I had accidentally dropped and slipped slides across the hard asphalt, off the counter on to the hardwood flooring at times. No screen cracks/breaks, have occurred. I'm a mover so it get rough at times. I'm also an drawing artist. And the quality pic it take are so rich, with great editing options, and the audio sound delivered threw the phone speakers are clear, 3d, so real. I was not sure about not having a 3.5 headphone jack at first. I was mistaken, blow my mind and almost ear drums, after attaching type-c 3.5 or Bluetooth. Quality sound amazement over came my whole body. Multi tasking appointments, notes, contacts, emails, with a breeze, I'm five months and 7days phone strong, and about every week I've discovered new impressive eye opening features, that are made for my s24 ultra. First phone ever I have not wanted to put down.. my own Inspector gadget. Tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device with magnificent features
on March 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Omg where do I start with the galaxy S24 ultra that has awesome features from the apps, camera, voice erase feature. I can even circle a item and it will find the item online, just amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I've had so far.
on March 20, 2025
Posted by: Ale3xgam3r
[This review was collected as part of a promotion.] Since I got a j7 when I was little, my love for Samsung began, and now in 2025 I have an s24 ultra, I have no words to explain how happy I feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on March 20, 2025
Posted by: UltraSS
[This review was collected as part of a promotion.] This phone has good camera features and also a stylus pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on March 20, 2025
Posted by: Kenny1020
[This review was collected as part of a promotion.] This phone is awesome has all the features to get through everyday life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The face recognition is not very good.
on March 20, 2025
Posted by: facelesstime
[This review was collected as part of a promotion.] The face recognition feature is very painful to deal with. I would say it works less than 50% of the time. I'm actually surprised when it does unlock. The fingerprint sensor is worse
Value
4
Response from Samsung USBy R&R Team, March 20, 2025
Hi there, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand how valuable your phone is to you every day, and we would love to help you troubleshoot the frustrations with the biometrics of your device. We have provided links to a few troubleshooting guides to assist you at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US