Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,807 Reviews)
Rating breakdown 16,807 reviews
5 Stars
14,538
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Great features. Love how fast the phone in!
on March 17, 2025
Posted by: Vick1234
[This review was collected as part of a promotion.] Love how the videos look on my phone. With the correct aspect ratios on videos nothing comes close to matching the screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Never had a problem . Performs above and beyond
on March 17, 2025
Posted by: Chuck123abc
[This review was collected as part of a promotion.] I we nt through locating and buying a house with right down to purchase and closing just using my phone without any problems. Smooth contract handling and moving contracts also. If that isn't impressive I don't know what is.123
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I had owned
on March 17, 2025
Posted by: Peaches011967
[This review was collected as part of a promotion.] I love how easy an effective is to used the Galaxy ultra24 the seamless actions across apps and the easy voice control. I use my phone for everything in my daily routine. The calendar and alarm is a necessity for me in my daily life routine. Wouldn't own any other brand. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything I need
on March 17, 2025
Posted by: ROUGHHOUSEdotUS
[This review was collected as part of a promotion.] high quality with a bunch power to get through the whole day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My s24 does everything that I needed to do for wor
on March 17, 2025
Posted by: Fla1980
[This review was collected as part of a promotion.] My Samsung does everything I need to do on a daily basis for my job and for my personal life. He keeps me organized and my child organized. You just seamlessly smooth to do whatever I want to do and need to do. When I take pictures of quality is beyond high it is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s24 ultra is amazing!
on March 17, 2025
Posted by: Shopwilling
[This review was collected as part of a promotion.] This new phone boasts impressive advancements in mobile technology. The camera captures stunningly detailed photos and videos. Its powerful processor ensures smooth multitasking and gaming. The vibrant display offers an immersive viewing experience. Battery life has also seen a significant improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Had!
on March 17, 2025
Posted by: Kaywalls
[This review was collected as part of a promotion.] Out of all the Samsung phones I've owned, the S24 Ultra is hands down my favorite. I've always loved all the features Samsung has to offer that cater to everything I need. I'm STILL learning new things this phone can do! It's shocking to say the least! The seamless actions across apps makes it easy for me to navigate, specially when I need multiple apps open at once. I have yet to run into any issues with this device. It's runs smooth, has everything I need, battery life is way better than previous phones, and the camera is exceptional! While the S25 just came out, I think I will be sticking with the S24 Ultra. It has everything I need and more(:
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what i was willing to pay for
on March 17, 2025
Posted by: mzDiabla77
[This review was collected as part of a promotion.] my feedback on the Samsung Galaxy S24 Ultra, highlighting both its strengths and areas for improvement based on my experience.
Positives
1. **Storage Capacity:**
The S24 Ultra offers an impressive amount of storage, which is fantastic for holding numerous apps and media files. This feature allows me to store everything I need without constantly worrying about running out of space.
2. **User-Friendly Android Experience:**
Despite its extensive features, the phone remains user-friendly in navigating Android. The layout is intuitive, making it easy to access apps and settings.
3. **Camera Quality:**
The camera excels at taking high-quality pictures. The detail and color accuracy in photos are impressive
Cons
1. **Battery Life:**
Unfortunately, the battery life has been disappointing. I find myself needing to recharge more frequently than expected, which can be frustrating throughout the day. Tends to die several times a day
2. **Frequency of Updates:**
The number of updates the device receives feels excessive. While I appreciate staying current, it can be overwhelming
3. **Camera Usability:**
While the picture quality is excellent, I find the camera’s usability lacking compared to my previous device, the Galaxy S21 Plus. The functions and features we're more straightforward and easier to use
4**optimization**
While I feel that the storage is up to par It optimizing it for smoother applications and the overall phone functioning could use some help
Positives
1. **Storage Capacity:**
The S24 Ultra offers an impressive amount of storage, which is fantastic for holding numerous apps and media files. This feature allows me to store everything I need without constantly worrying about running out of space.
2. **User-Friendly Android Experience:**
Despite its extensive features, the phone remains user-friendly in navigating Android. The layout is intuitive, making it easy to access apps and settings.
3. **Camera Quality:**
The camera excels at taking high-quality pictures. The detail and color accuracy in photos are impressive
Cons
1. **Battery Life:**
Unfortunately, the battery life has been disappointing. I find myself needing to recharge more frequently than expected, which can be frustrating throughout the day. Tends to die several times a day
2. **Frequency of Updates:**
The number of updates the device receives feels excessive. While I appreciate staying current, it can be overwhelming
3. **Camera Usability:**
While the picture quality is excellent, I find the camera’s usability lacking compared to my previous device, the Galaxy S21 Plus. The functions and features we're more straightforward and easier to use
4**optimization**
While I feel that the storage is up to par It optimizing it for smoother applications and the overall phone functioning could use some help
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there MzDiabla77, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the storage capacity, ease of use, and camera quality of your device. We would love to help you maximize your experience and love your device fully. We have provided links to a few troubleshooting guides to help you with the battery life of your device. We have also provided a link to your complete device manual to help you with the camera settings and features to capture the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to help if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US