Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Ultra24review
on February 11, 2025
Posted by: NightD
[This review was collected as part of a promotion.] Love the connectivity between all of my devices
It makes it easy to use and connect
It makes it easy to use and connect
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra
on February 11, 2025
Posted by: Roo123
[This review was collected as part of a promotion.] I love the camera the most it takes beautiful pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Far less superior than my Note 20 Ultra
on February 11, 2025
Posted by: Halleydogg
[This review was collected as part of a promotion.] I had my Note 20 for 4 years and the only reason I traded up, is bc the touch screen finally started going out. I've had this S24 Ultra for 3 months and the screen is already going out on it.
Value
2
Response from Samsung USBy R&R Team, February 11, 2025
Hi Halleydogg, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating it can be when you have a new device that is not aligning to your expectations and comes with a learning curve that can take adjustment time. We have provided a linkt o an article to help you with the display responsiveness, and to the Samsung Support Team to offer additional assistance if this continues. We have also provided a linkto your warranty information for your convenience. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use
on February 11, 2025
Posted by: Jandtmommy
[This review was collected as part of a promotion.] Love the seamless movement through apps. I can watch all my favorite shows with the excellent screen. Playing games is fun and easy. The S Pen allows me to sign documents or make edits with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing
on February 11, 2025
Posted by: Sweetness23
[This review was collected as part of a promotion.] The camera takes amazing pictures. The way you can edit the pictures. The call features are easy to navigate. Samsung is amazing and I love all their products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional
on February 11, 2025
Posted by: Juggernaut7470
[This review was collected as part of a promotion.] This phone performs superbly. It's fast and reliable and runs without flaws. It is a powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best mobile device PERIOD!
on February 11, 2025
Posted by: Charliesamsungsuperfan
[This review was collected as part of a promotion.] There's nothing I would change about my S24 Ultra. Running on the 3 Beta software couldn't be better, and I love the functionality of the Now Bar!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone
on February 11, 2025
Posted by: Bigmamma
[This review was collected as part of a promotion.] I learned something new on this phone everyday and I've had for a year. It's great that it has teaching apps on it and it's just amazing! I'm still learning something new all the time. It's very exciting and now they came out with the S25 and there's no way I'm letting this one go yet I'm still learning.
Value
5
Written by a customer while visiting Samsung US