Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: JanFlorida
from Florida
Expertise:Intermediate
Verified Purchase:Yes
This an upgrade from my 22 ultra. I am very happy with the upgrade and the added features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Great phone, camera is amazing. I am very excited to take pictures on our vacation next year
Written by a customer while visiting Samsung US
Posted by: Zalima
from South carolina
Expertise:Expert
Verified Purchase:Yes
Awesome this phone is a beast and i love it. It does so much for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cadie
Verified Purchase:Yes
Thia Phone has the lastest technology, I really like it, It is expensive but worth your money
Written by a customer while visiting Samsung US
Customer Rating
2
So much left to be desired but not there yet.
on December 15, 2024
Posted by: Yehia
from Dallas TX
Expertise:Expert
Verified Purchase:Yes
Traditional samsung phone. I wish the battery was replaceable, and I wish it took SD card. Spen is useless in my opinion. I do not like the dual software, where google apps have samsung equivalent every step of the way.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, December 16, 2024
Hi Yehia, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We completely understand how important specific features are to you with your new phone. We would love to help you with storage expansion and keeping a good charge with your device. If you are finding the storage to be insufficient, we now offer digital cloud based storage expansion to help you not only keep all of your most important media, and transfer media between devices. For the battery, rather than having the battery be able to be changed, we now have chargeable battery packs that you can carry with you to charge your device on the go without need of an outlet. We have provided links to the Samsung Support Team if you have any additional questions or would like assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Omar
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
So far so good the phone is amazing better than I expected I love it!!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Hi Omar, thank you for sharing your feedback on your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear you are so thrilled with your new device and are finding it even exceeds your expectations. Please, don't hesitate to reach out to us again any time in the future if you have any questions about your Samsung products, or would like to share additional feedback with us. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Hamzah
from New York City
Verified Purchase:Yes
It's thicker than the S22 Ultra, but the goal was to make it more durable and thinner. Not to mention, the back used to be glass, and now it feels cheaper. The specs are mostly the same too. I only upgraded because of the S22's battery life and the great trade-in deal. Overall, it doesn't feel like much of an upgrade from the S22 Ultra.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, December 16, 2024
Hello Hamzah, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We know how important your device is to you every day, and we would love to help you have the best experience possible and feel that you have made a good investment in your new device. We have provided a link to the full device manual to help you discover all of the amazing features of your new device including the Galaxy AI features like Live Translate, Note Assist, and Generative Edit. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Features
on December 16, 2024
Posted by: Everett
from Butte. Montana
Expertise:Beginner
Looking forward to seeing how it .let's do it, I'm excited to have it
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US