Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Excellent product! Great trade-in experience!
on December 8, 2024
Posted by: Oluwaseun
from Carbondale, IL
Expertise:Intermediate
Verified Purchase:Yes
The picture and video quality are superb. Everything about S24 is gives you an amazing experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JayMix
from James City County, VA
Expertise:Intermediate
Verified Purchase:Yes
I went from an S10+ to the Ultra and I'm loving life. The finger print scanner is the absolute worst thing about the phone, though--but that's it. A small price to pay for otherwise excellent phone. I just use my pin to open and I'm good. Still learning all the new features with the S Pen. Samsung for life. I just hope The Family can get their act together. Nobody wants a world without Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Purple Rain
from Florence, Alabama
Verified Purchase:Yes
I love it. I'm still trying to figure out everything I can do with my Galaxy S24. All the help is right there on the phone. I'm pleased that I chose to give it to myself for Christmas :-)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: John W
from Somerset PA
Expertise:Expert
Verified Purchase:Yes
This is a top choice for anyone in the market for a new smartphone. The trade-in program is very good, making it easy and beneficial to upgrade. Overall, a fantastic experience, combining top-tier features with excellent value for money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: UniversalRatio
from Lost Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
So far so good. It has been fun and an easy transition from my Galaxy S20 Ultra. I really didn't want to get another phone yet, but I was in life expectancy range, so I opted for new rather than replacins the screen. For that reason, I'm glad I'm enjoying this phone so much.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Paul
from new york
Expertise:Intermediate
Verified Purchase:Yes
I have been using this phone for about 2 weeks now after upgrading from a galaxy note 9 which I loved. The phone is much faster with apps, the screen quality is fantastic, the memory is much larger, and the camera is great! My only dislike is that the pen and volume buttons have switched positions from my phone which I am not too fond of.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Jjjj
Verified Purchase:Yes
Very quick and easy process from ordering a phone, return, and refund. Very satisfied. Thank you!
Written by a customer while visiting Samsung US
Posted by: Kendall
from Pascagoula, Ms
Expertise:Expert
Verified Purchase:Yes
Have had minor software instability, but seems that samsung is aware and is sending out software updates to resolve. Otherwise great device.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, December 11, 2024
Hi there Kendall, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to know you are overall pleased with the usage and features of your new device. We are also happy to hear you have been able to reach out to us regarding some frustrations you have experienced and began to work towards a resolution. If you are not seeing the necessary changes to your device, we have provided a link to the Samsung Support Team to help you and work with you one on one with this matter. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US