I recently purchased an S24 Ultra. Ordered for a dual sim phone and just now while finishing transfer of everyday realised it has only one slot available. Why?
Response from Samsung USBy Social Commerce, December 2, 2024
Thanks for taking the time to reach out to us and share your feedback on the Galaxy S24 Ultra, Natalina. Dual SIM features on devices can be enabled using either a physical SIM and an eSIM (Hybrid eSIM) or two physical SIM cards (Dual Physical SIM). The devices that support dual SIM functionality with Hybrid eSIM include the Galaxy XCover6 Pro, Galaxy S24 Series, Galaxy S23 Series, Galaxy S22 Series, Galaxy S21 Series, Galaxy S20 Series, Galaxy Note 20 Series, and the Galaxy Z Fold series (Z Fold6, Z Fold5, Z Fold4, Z Fold3, and Z Fold2), as well as the Galaxy Z Flip series (Z Flip6, Z Flip5, Z Flip4, Z Flip3, and Z Flip 5G). Additionally, the Galaxy A35, A54 5G, A25 5G, A15 5G, and the Galaxy Tab S9 and S10 series also support these dual SIM capabilities. We recommend reaching out to us at Samsung Support so that we can gather some additional information in order to provide you with proper assistance with this. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
New features and I like a s24 ultra
on November 29, 2024
Posted by: Harry
Samsung is great mobile love Samsung my old mobile is Samsung galaxy grand is a good
Response from Samsung USBy Social Commerce, December 11, 2024
Hi there Solar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear you are so thrilled with the features and capabilities of your new device. We have provided links to the full device manual and the Samsung Support Team. These resources can help you further enhance your experience and have something truly phenomenal every day. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages