Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: star
from Texas
Expertise:Expert
Verified Purchase:Yes
Works as expected. I'm updating from an s23 ultra and really appreciate the reliability of this phone and also the less reflective screen which is very useful as someone living in a sunny area. When comparing zoom ins on both phones the s24u ends up being better despite the difference in cameras. Nothing to complain about so far. The Spen is a little bit protruding from the bottom but with a case there's no issue. I also like the lime green color I was able to get. :)
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tom M
from Southwest WI
Expertise:Intermediate
Verified Purchase:Yes
Really like the phone, quite an upgrade from my previous s9 note.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Paul
from Taylors SC
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the S22+ to the S24 Ultra. I love this phone. I'm still playing with it and learning new things. I LOVE IT!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Arkansas
Expertise:Expert
Verified Purchase:Yes
this is a futuristic piece of device, am in loveFl
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
purchase
on November 27, 2024
Posted by: marescarlo
i need to purcase a s24 56gb and having a hard time to puchase the product
Written by a customer while visiting Samsung US
Customer Rating
4
With some new surprises
on November 27, 2024
Posted by: B4tod
Absolutely great hardware. This is what what you want in a phone.
Response from Samsung USBy Social Commerce, November 27, 2024
We appreciate you taking the time to share your honest feedback on the Galaxy S24 Ultra! Your feedback is essential as we continue to strive for improvements. The S24 Ultra features a durable titanium frame and advanced AI-driven software, providing an elevated experience compared to its predecessor. The phone is equipped with a Quad Tele camera system, which allows for clearer and higher-resolution zoomed-in photos than those taken with the Galaxy S23 Ultra. Additionally, the 50MP camera now includes 5x optical zoom. We're elated to see that you've been enjoying your phone! If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
WE R the Streets!🌹🍂🍃🥀🌻🥀🌷💐🍀🌸
on November 27, 2024
Posted by: Mindy7
Mrs.Miranda Owens hello! Im looking for a really Awesome Cellular Mobile Phone n SERVICE but I’m gonna using it Right NOW for my Personal Use & ALSO MY BUISNESS PHONE BECAUSE IM JUDT NOW START UP 🆙 OF MY OWN SMALL
BUISNESS BUT I AM N WILL BE OWNER ME N MY HUSBAND THAT IS OF COURSE BUT I WILL ALSO B THE MAIN SMALL TIME DESIGNER OF
WE R the Streets!!! It’s ALSO GONNA B HELD AT MY HOME RESIDENCE THAT IS IF THINGS FALL ITO PLACE CUZ IM DISABLED N IM GONN NEED SSOME HELP FROM SOME PEOPLE SOMETIMES BUT THATS ✅ IT!Im GONNA TRY N GIVE IT ALL IVE GOT N KEEP PRAYING ABOUT IT IT N I KNO THAT GOD CAN MOST DEFINITELY MAKE MY DREAMS COME TRUE🦋🐢🐛🌳🐿🕊🕊🐾🥀🌹🌞🌹🌻🌸🌷🍁🍀🌾💐🌛🌺
BUISNESS BUT I AM N WILL BE OWNER ME N MY HUSBAND THAT IS OF COURSE BUT I WILL ALSO B THE MAIN SMALL TIME DESIGNER OF
WE R the Streets!!! It’s ALSO GONNA B HELD AT MY HOME RESIDENCE THAT IS IF THINGS FALL ITO PLACE CUZ IM DISABLED N IM GONN NEED SSOME HELP FROM SOME PEOPLE SOMETIMES BUT THATS ✅ IT!Im GONNA TRY N GIVE IT ALL IVE GOT N KEEP PRAYING ABOUT IT IT N I KNO THAT GOD CAN MOST DEFINITELY MAKE MY DREAMS COME TRUE🦋🐢🐛🌳🐿🕊🕊🐾🥀🌹🌞🌹🌻🌸🌷🍁🍀🌾💐🌛🌺
Written by a customer while visiting Samsung US
Posted by: DDee
from USA
Verified Purchase:Yes
Okay so far. Biggest issue is that the battery life is much less robust than my S21 Ultra despite using my new device less than usual.
No, I would not recommend this to a friend.
Performance
2
Design
5
Value
2
Response from Samsung USBy Social Commerce, December 3, 2024
Thanks for sharing your candid feedback on the Galaxy S24 Ultra, DDee. Your feedback is greatly appreciated! Both the Galaxy S21 Ultra and the Galaxy S24 Ultra feature a 5,000 mAh battery, offering all-day power for continuous use, allowing you to watch videos for up to 30 hours and listen to music for up to 95 hours. The Galaxy’s AMOLED display features a high contrast ratio, significantly enhancing performance, but this improved quality can increase battery consumption. Factors contributing to higher energy usage include elevated screen brightness, extended screen timeout durations, the use of high-performance applications that stream high-resolution content, and activated location services. Together, these elements affect battery life, making careful management essential for optimizing device performance. Check out the link attached for options that should help increase the battery life of your Galaxy S24 Ultra. Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US