Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,805 Reviews)
Open Ratings Snapshot
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Upgraded from S21 Ultra
on November 8, 2024
Posted by: Ondy35
[This review was collected as part of a promotion.] I switched from the S21 Ultra and I shouldn't have waited this long to upgrade. Such a fantastic phone in every way. The natural color of the screen is brilliant. The battery lasts a long time and WIFI6E works great for steaming games when I'm home. No noticeable input lag. The processor makes multitasking a breeze and Android auto works so much better than on the S21 Ultra. The cameras are also great. This is my new favorite phone with the prior one being the S10. I just wish it had a headphone jack and maybe an sd card slot?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Switched From Google Pixel And I'm Glad I did.
on November 8, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I was a faithful Pixel flagship user and, finally, I had enough of mid....so, I switched. The Galaxy Ultra S24 is not even close to mid and so far ahead of Pixel, I had to switch. With this new S24 Ultra, I am learning new stuff, almost, every single day. I need a phone that does it all and does it well...extremely well. The Pixel can't hold a candle to this phone...If it isn't new stuff like Galaxy AI, it's the audio or the video or the options or the many many specializations or personalization that I can play with and really make this phone my own...make it original within itself. You could say I am in love with my phone and our wedding date was the day I bought it and watched a YT video about some gnarly Galaxy S24 Ultra Tips and Tricks. I'll upgrade before the six years are up and there will be a divorce from my phone, but I won't leave Samsung. They really do have the cell market on lock and I was and am impressed, daily. I would always stay away from Samsung or IPawn phones, ever since I started using smart phones in 2011. I started with Nokia Nubia (not smart), Blackberry, to HTG, to LG, to Google, now to Samsung. I really love how the Ultra is even better than the regular or Plus, so I can imagine I will stick with the Ultra as well. I'm learning all about Galaxy AI, slowly but surely, but there's plenty to keep me busy learning.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
my phone is great.
on November 8, 2024
Posted by: Theoretix1
[This review was collected as part of a promotion.] s24 ultra fast with everything I need to be efficient
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Kulaklık
on November 8, 2024
Posted by: Abdil
Expertise:Intermediate
Merhaba ben abdil pazartesi günü samsung s24 ultra aldım ve duydum ki kulaklık hediye veriyormuşsunuz nasıl alabilirim bunu
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feature packed powerhouse!
on November 8, 2024
Posted by: maknIThapn
[This review was collected as part of a promotion.] So fast and smooth, with a more than all day battery life under heavy use! With the S pen and galaxy AI on board I rarely find myself reaching for my laptop as a workspace. I can run a creative output company right from my pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product has great features.
on November 8, 2024
Posted by: Newtoyultra24
[This review was collected as part of a promotion.] I switched to the S24 Ultra, because I learned it was great for taking notes, gaming, and a variety of other tasks. And I have to agree!!!
I have no complaints! It seems to have a nice battery life so far (I've had it for a while now). I normally charge once a week, which is not bad.
I'm still learning all the features and there are quite a few!!! Which is why I purchased it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I moved from the pixel 7 to this
on November 8, 2024
Posted by: Franchise
[This review was collected as part of a promotion.] I moved from the pixel 7 pro to the S24 ultra. And I love it so many more features. Samsung has to offer
I would recommend this phone for any Android user.
With all these extra features, I'm still learning more than I ever have with my pixel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Something problem
on November 8, 2024
Posted by: Nhu Tran
from Houston - Texas
Expertise:Intermediate
Verified Purchase:Yes
I used Samsung for 20 years. But this phone S24 Ultra I don't like at all. I can't connected with earphones. Second when I send messenger people don't see it. So sad with me.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 9, 2024
It's wonderful to hear from you, Nhu. We always appreciate receiving feedback from our customers as we strive to make continuous improvements. We noticed you reached out to share your experience with the Galaxy S24 Ultra. The S24 Ultra features Corning Gorilla Armor, which reduces reflections and enhances visual clarity, even in direct sunlight. Additionally, the improved Vision Booster enhances contrast and color, providing an exceptional viewing experience. The most common way to connect Bluetooth devices to your phone or tablet is through the Settings menu, whether it’s a pair of wireless headphones or a portable speaker. Just make sure Bluetooth is enabled, and then pairing a device will be easy as pie. To turn on Bluetooth, navigate to and open Settings on your phone or tablet, and then tap Connections. Tap Bluetooth, and then tap the switch to turn it on. We also recommend checking the earphones manual for instructions for pairing. Regarding the messages you are trying to send, check out the link attached for options to help troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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