Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Upgraded S20 Plus
on August 27, 2024
Posted by: Glenn1206
[This review was collected as part of a promotion.] I upgraded from a Galaxy S20 Plus and found that the new features on my S24 Ultra, such as Galxy AI, circle search and the newer camera features are over the top. I thought my old phone was amazing until I got this one. The S24 Ultra had the rest beat by miles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an AMAZING camera!
on August 27, 2024
Posted by: JustFletch
[This review was collected as part of a promotion.] This phone has an AMAZING camera! I also love the new AI, Samsung really knocked it out of the park!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 Ultra
on August 27, 2024
Posted by: Gvillgolfr76
[This review was collected as part of a promotion.] Hello, I've had the experience of enjoying the new s24 ultra, had the prior model s21 ultra & needed to upgrade due to the s21 ultra no longer being supported. It was a no brainer for quite the many reasons to upgrade being 7 years of free upgrades, new features including faster processing speed , larger memory, ai, better screen & colors, wad originally going to wait until next year's release of the s25 ultra, that's until I saw the trade in value of my phone, then I knew I needed to go ahead and trade old device in for new one, so for in the last few weeks, I have been overall impressed with the new improvements of the new phone. Thanks Samsung keep making new phones work easier for customers to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on August 27, 2024
Posted by: Cacman
[This review was collected as part of a promotion.] Samsung is everything you would want in a phone. I love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade.
on August 27, 2024
Posted by: TrippBizzle
[This review was collected as part of a promotion.] I recently upgraded from a S9+ to the S24 Ultra. The difference is huge. So many features I'm still learning them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade to S24 Ultra
on August 27, 2024
Posted by: Incognito88
[This review was collected as part of a promotion.] The combination of google and samsung in this phone is an absolute masterpiece. Not having an S-Pen for so many years and now having one is great.
Using AI to circle items and finding them online is one of the absolute coolest features ever. I'm a big time online shopper and have used this feature alone on numerous occasions. Even when creating memories for when I recently proposed. Thank you Samsung!
Using AI to circle items and finding them online is one of the absolute coolest features ever. I'm a big time online shopper and have used this feature alone on numerous occasions. Even when creating memories for when I recently proposed. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy upgrade
on August 27, 2024
Posted by: WexfordDad
[This review was collected as part of a promotion.] Upgraded from a galaxy s22 ultra, so far happy with the incremental improvements
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Is like a s23 ultra
on August 27, 2024
Posted by: Eejj777
[This review was collected as part of a promotion.] I like it but I don't think that something really special changed in the phone, just an slightly better screen but the phone overheat constantly.
Value
2
Response from Samsung USBy R&R Team, August 27, 2024
We appreciate your candid feedback. Our goal is to make sure our customers have the best experience with our products and services. We see you reached out to share your thoughts on the S24 Ultra. The Galaxy S24 Ultra offers significant improvements over the previous model. It features a durable titanium frame and advanced AI-powered software. The Quad Tele camera system captures clearer, higher-resolution zoomed-in photos than the Galaxy S23 Ultra, with a 50MP camera that now includes 5x optical zoom. Even in low light, the Nightography feature enhances image clarity. The new ProVisual engine supports a better photography experience with features like high resolution, Super HDR, AI Zoom, and advanced editing tools. Additionally, the S24 Ultra’s display is brighter and more durable, with 2600 nits of peak brightness and Corning Gorilla Armor for better visibility and protection. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some challenges. Check out the link attached for options to help get your device running at the proper temperature. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US