Customer reviews from Newair
NewAir - 4000 CFM 18" Outdoor High Velocity Wall Mounted Fan with 3 Fan Speeds and Adjustable Tilt Head - Black
Average customer rating
4.8
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
93
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
1
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for NewAir - 4000 CFM 18" Outdoor High Velocity Wall Mounted Fan with 3 Fan Speeds and Adjustable Tilt Head - Black
Customer Rating
2
Rusting after 3 months!!!
on October 8, 2020
Posted by: Tbone
from Palm Beach , Florida
Bought 3 months ago, Its perfect for my outdoor balcony in Florida, works great.......BUT its already started to rust!!!
Thought this was outdoor and approved for outdoor conditions.
I hope I get a few more months before I have to replace with a different, non metal fan .
Thought this was outdoor and approved for outdoor conditions.
I hope I get a few more months before I have to replace with a different, non metal fan .
Response from NewairBy NewAir , Customer Service, October 9, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
2
Rusting after 3 months!!!
on October 8, 2020
Posted by: Tbone
from Palm Beach , Florida
Bought 3 months ago, Its perfect for my outdoor balcony in Florida, works great.......BUT its already started to rust!!!
Thought this was outdoor and approved for outdoor conditions.
I hope I get a few more months before I have to replace with a different, non metal fan .
Thought this was outdoor and approved for outdoor conditions.
I hope I get a few more months before I have to replace with a different, non metal fan .
Response from NewairBy NewAir, Customer Service, October 9, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Tbone
from Palm Beach , Florida
Verified Purchase:Yes
Bought 3 months ago, Its perfect for my outdoor balcony in Florida, works great.......BUT its already started to rust!!! Thought this was outdoor and approved for outdoor conditions. I hope I get a few more months before I have to replace with a different, non metal fan .
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Ahhhhh - nice in this heat!
on July 2, 2020
Posted by: TxReadingMom
from Austin, TX
My husband bought this as a birthday gift for me. He also purchased a mister kit to put on the front. What a great gift! I can either use the fan, as is, to keep mosquitos away or turn on a bit of water to stay cool as well. The frame is molded nicely for wall mounting, which I didn't pay close enough attention to. When I contacted Customer Service, they were super helpful, professional and didn't make me feel silly that I thought the fan was damaged. lol Thanks loads!
Response from NewairBy NewAir, Customer Service, July 2, 2020
Thank you for the 5-star review and for posting your comments in regard to this product NIF18CBK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Ahhhhh - nice in this heat!
on July 2, 2020
Posted by: TxReadingMom
from Austin, TX
My husband bought this as a birthday gift for me. He also purchased a mister kit to put on the front. What a great gift! I can either use the fan, as is, to keep mosquitos away or turn on a bit of water to stay cool as well. The frame is molded nicely for wall mounting, which I didn't pay close enough attention to. When I contacted Customer Service, they were super helpful, professional and didn't make me feel silly that I thought the fan was damaged. lol Thanks loads!
Response from NewairBy NewAir , Customer Service, July 2, 2020
Thank you for the 5-star review and for posting your comments in regard to this product NIF18CBK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: TxReadingMom
from Austin, TX
Verified Purchase:Yes
My husband bought this as a birthday gift for me. He also purchased a mister kit to put on the front. What a great gift! I can either use the fan, as is, to keep mosquitos away or turn on a bit of water to stay cool as well. The frame is molded nicely for wall mounting, which I didn't pay close enough attention to. When I contacted Customer Service, they were super helpful, professional and didn't make me feel silly that I thought the fan was damaged. lol Thanks loads!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regard to this product NIF18CBK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regard to this product NIF18CBK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Awesome Fan!!!
on June 28, 2020
Posted by: Craftingwithliller
from Bayonne,NJ
I am absolutely loving this fan , lobe that it has 3 speeds and cools off the room evenly and leaves it feeling comfortable without an ac.. the quality is amazing and the look of it is pretty nice as well.. I def recommend..
Response from NewairBy NewAir, Customer Care, June 29, 2020
Thank you for posting your comments in regards to the NIF18CBK00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Awesome Fan!!!
on June 28, 2020
Posted by: Craftingwithliller
from Bayonne,NJ
I am absolutely loving this fan , lobe that it has 3 speeds and cools off the room evenly and leaves it feeling comfortable without an ac.. the quality is amazing and the look of it is pretty nice as well.. I def recommend..
Response from NewairBy NewAir, Customer Care, June 29, 2020
Thank you for posting your comments in regards to the NIF18CBK00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair