Customer reviews from coleman.com
Coleman - Back Home 10.5 x 9 Ft Screen House Instant Setup Canopy Tent - Blackberry
Average customer rating
4.2
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
20
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
2
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Coleman - Back Home 10.5 x 9 Ft Screen House Instant Setup Canopy Tent - Blackberry
Posted by: JPcamp
from Chicago, IL
Gender:Female
Verified Purchase:Yes
After the first setup, it is very easy to put up and take down. It was a nice addition to our camping trip. I do wish it were more compact when packed up. It barely fit in our truck due to the length.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
1
Poor design feature, poor sun exposure fabric
on January 10, 2025
Posted by: Kent369
We purchased this canopy for use as a screened in area for our back yard. Yes, it was easy to erect, but in doing so I visualized a design flaw in the skeleton structure that would injure the fabric over time. And this feature did damage the fabric, but only after the fabric was destroyed by exposure to the sun less than a year later.
Response from coleman.comBy Customer Care, January 15, 2025
Hello, thank you for reaching out to us. We appreciate your feedback on our,
Back Home™ 10.5 x 9 Screen Canopy Tent. This is not the experience we would like you to have with one of our items. Your feedback will be forwarded to the relevant department. If further assistance is needed, please reach out to us via our official "Contact Us" website https://www.coleman.com/support/contact-us. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
Coleman Consuemer Care
Back Home™ 10.5 x 9 Screen Canopy Tent. This is not the experience we would like you to have with one of our items. Your feedback will be forwarded to the relevant department. If further assistance is needed, please reach out to us via our official "Contact Us" website https://www.coleman.com/support/contact-us. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you!
Coleman Consuemer Care
Written by a customer while visiting coleman.com
Posted by: Mangrove Lounge Hawai’i
from Oahu Hawai’i
Gender:Female
Verified Purchase:Yes
I own a camping business in Hawai’i and I been using these gazebos from the beginning of my business and it has been one of my favorite purchases throughout the years. Mahalo Coleman.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
5
Chill for outside
on September 4, 2025
Posted by: ashleyf910_3552
Fits good outside the house. it’s comfort no bugs can get it . It’s to put up. Performance is great . Something to use outside the house so the bugs won’t get you
Written by a customer while visiting influenster.com
Customer Rating
3
Poor durability
on November 3, 2025
Posted by: Krobar
from New hope, pa
Gender:Male
Roof top material is not very good, very flimsy.
Tears easily. Used only for 2 summers, hinge joints ripped through material. Tent was stored in shed most of the year. Very disappointing for the durability of the material.
Tears easily. Used only for 2 summers, hinge joints ripped through material. Tent was stored in shed most of the year. Very disappointing for the durability of the material.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, November 6, 2025
Hello, thank you for taking the time to share your experience with the Back Home™ 10.5 x 9 Screen Canopy Tent. We’re truly sorry to hear that the roof material did not hold up as expected and that you experienced tearing at the hinge joints after only two summers of use. That’s certainly not the level of quality or durability we aim to provide.
Our canopy tents are designed with UVGuard™ protection and durable Polyguard™ 2X double-thick fabric to withstand repeated setup and seasonal outdoor use. However, prolonged sun exposure, strong winds, or tension at the frame joints can cause premature wear over time, especially if the canopy fabric is not completely dry or taut during storage.
We’d like to learn more about your specific situation. Please reach out to our Consumer Care team.
We truly value your feedback it helps us continue improving the materials and construction of our outdoor shelters. Thank you for being part of the Coleman community, and we hope to restore your confidence in our products.
If you require our assistance, please contact us using our Contact Us form on the following website: https://www.coleman.com/support/contact-us or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time.
Thank you!
Coleman Consumer Care
Our canopy tents are designed with UVGuard™ protection and durable Polyguard™ 2X double-thick fabric to withstand repeated setup and seasonal outdoor use. However, prolonged sun exposure, strong winds, or tension at the frame joints can cause premature wear over time, especially if the canopy fabric is not completely dry or taut during storage.
We’d like to learn more about your specific situation. Please reach out to our Consumer Care team.
We truly value your feedback it helps us continue improving the materials and construction of our outdoor shelters. Thank you for being part of the Coleman community, and we hope to restore your confidence in our products.
If you require our assistance, please contact us using our Contact Us form on the following website: https://www.coleman.com/support/contact-us or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time.
Thank you!
Coleman Consumer Care
Written by a customer while visiting coleman.com