Customer reviews from hp.com
HP - 128A Toner Cartridge - Cyan
Average customer rating
4.6
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
221
4 Stars
31
3 Stars
9
2 Stars
3
1 Star
16
94%of customers recommend this product.
(
139 out of
148)
Customer Reviews for HP - 128A Toner Cartridge - Cyan
Posted by: Michael S.
from Orlando, FL
Verified Purchase:Yes
Excellent-quality black toner, providing an even tone and quality on every print.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: mikebravo
Verified Purchase:Yes
Took out my old cartridge and pugged in the new one. The printer said Ummm Good and it has been happy ever since. My wallet on the other hand said What Happened!
I am pleased that recycle shipping is provided.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
I have been using the 'original' since I had purchased my HP Laser printer. No disappointment ever
on April 29, 2024
Posted by: Navy CAPT
from St, Louis, MO.
Verified Purchase:Yes
Great quality .
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Ok
on May 20, 2017
Posted by: nawyar
from NJ
We can rely on this item.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Aemoose
Verified Purchase:Yes
ordered toner. order got crunched by Fedex. called Hp ...surly woman in Delhi was no help... ordered again...week with no printer
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: ggawlak
Verified Purchase:Yes
My printer was working fine before I replaced the blank ink cartridge. Afterward, my printouts were hopelessly garbled and marked up to the point they were unusable and unreadable. I updated all my software and made sure all the other suggestions were followed to the letter, but the problem persisted. I have no choice but to assume it was this toner cartridge that was somehow defective. I've ordered a replacement, so we'll see ...
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, February 27, 2019
Hi,
I am sorry that you have had this happen to you. It does not sound like a toner cartridge could have caused these problems, but as you say, we'll see.
If it does turn out to be the printer, please to not hesitate to contact us for help: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that you have had this happen to you. It does not sound like a toner cartridge could have caused these problems, but as you say, we'll see.
If it does turn out to be the printer, please to not hesitate to contact us for help: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: toner128a
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] The website and box indicated the stated page counts. I tend to get about 200 more pages than stated, so overall I am happy.
One knock is I do not buy until just before need, as I had one I stockpiled which actually was defective (leaked yellow toner) when I went to use it. I was past the return window, so take this into account. Otherwise I would not hesitate to recommend, especially since I've had printer damaging issues with aftermarket toner. I compare it to using Pot form the black market vs Pot from MM dispensary, the former you never know what you are getting. I've been able to maintain this printer over 10 years and credit the HP original toner for the reason.
One knock is I do not buy until just before need, as I had one I stockpiled which actually was defective (leaked yellow toner) when I went to use it. I was past the return window, so take this into account. Otherwise I would not hesitate to recommend, especially since I've had printer damaging issues with aftermarket toner. I compare it to using Pot form the black market vs Pot from MM dispensary, the former you never know what you are getting. I've been able to maintain this printer over 10 years and credit the HP original toner for the reason.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Michael S.
from Orlando, FL
Verified Purchase:Yes
HP consistently delivers high-quality toner for professional printing results.
I would recommend this to a friend!
Written by a customer while visiting hp.com