Customer reviews from usa.canon.com
Canon - CanoScan LiDE 400 Flatbed Scanner - Black
Average customer rating
3.3 out of 5
3.3
(48 Reviews)
Open Ratings Snapshot
Rating breakdown 48 reviews
5 Stars
16
4 Stars
12
3 Stars
4
2 Stars
4
1 Star
12
70%of customers recommend this product. 
(
26 out of 37
)
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Customer Reviews for Canon - CanoScan LiDE 400 Flatbed Scanner - Black
Customer Rating
4 out of 5
4
works well yet software?
on August 13, 2026
Posted by: George111
Verified Purchase:Yes
Like it scans photos fast. The features to save items is sketchy.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Software is too complex
on April 20, 2026
Posted by: M U
from US
Verified Purchase:Yes
Nice physical scanner .. software is too complex and not intuitive… my hp scanner software from 20 years ago is straight forward and seems to be superior and simpler to use
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
economical quality scanner
on January 21, 2025
Posted by: Dixcee
Verified Purchase:Yes
quick and easy to use, would like to be able to 'scan to printer' with it.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Great little scanner
on January 21, 2025
Posted by: marni f
Verified Purchase:Yes
So far, so good! I have just had the scanner for a few weeks, but it was easy to set up, and is working great. We have always had CanoScan scanners and I've used them for scanning all the artwork in multiple books I've written/illustrated.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Hate I bought it. No longer a fan of Canon products.
on November 17, 2024
Posted by: Whitl
from Las Vegas, NV
Poor product. Ridiculous setup procedures. My fault I did not know it does not support Bluetooth which is weird for this day and age. Also, to sensitive to movement since the instruction warn you about handling the device.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Pathetic
on October 21, 2024
Posted by: Pathetic
I bought and it never worked at all. The scanner never had power and I couldn't find a replacement cord. I will try to return to Cannon since missed Amazons return window.
Written by a customer while visiting usa.canon.com
Customer Rating
3 out of 5
3
CanoScan Lide400
on February 8, 2024
Posted by: Canon reviewer
Verified Purchase:Yes
It's ok. More cheaply built than my CanoScan 8800F. And, not apparently as easy to use.
There is not a single, thorough instruction booklet on the Canon website in PDF form so had to download info, page-by-page, and assemble. A truly thankless job!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Works great wit VueScan
on December 13, 2023
Posted by: Gilles Poitras
from Okland CA
I got it, followed the instructions to hook it up to my iMac with one exception I did not load the Canon software as I use VueScan. It works great with VueScan. If you have trouble with the Canon software try out VueScan.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
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