Customer reviews from brother-usa.com
Brother - ADS3100 Duplex Document Scanner, Black/ - White
Average customer rating
4.5
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
12
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
16 out of
17)
Customer Reviews for Brother - ADS3100 Duplex Document Scanner, Black/ - White
Customer Rating
5
Scans fast
on May 17, 2022
Posted by: GG5711
from Rosamond California
[This review was collected as part of a promotion.] This scanner has made working from home so much better. I scan a large amount of documents daily and this has really helped me speed up the process. I was able to install the software super easily and everything went smoothly. I did not have any issues at all. My experience level with software is above average so I can’t speak for all regarding the install. I can’t brag enough about the 60 page auto document feeder. I can place all the documents and it automatically scans them in page by page and I can work on other stuff I have to do in the process. Gives me a lot of freedom not having to sit and scan page by page manually. All documents are easily stored on my computer and ready to send. It has never jammed on me or distorted any images. It’s been really cool to use. It is sleek and sits in my home office great. I like how compact it is and doesn’t take up much room. Hands down the best scanner I’ve had to use in my five years at home.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Scanning is not done as shown in the pictures.
on March 10, 2023
Posted by: WLLC
from Emporia KS
The picture shows a one-sided receipt placed in the document feeder printed side up. But one-sided scans, per Brother help, receipts need placed in a carrier sheet, printed side down. All one-sided documents need placed face down to scan. I like to place my documents printed side up.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 13, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
If you're shopping for a scanner, this is the one!
on April 30, 2022
Posted by: jeal1007
from North Carolina
[This review was collected as part of a promotion.] When I went to install the set up software for the Brother scanner, I discovered it was only available as an app (I’m a Mac user) vs anything available on the Brother website. After that, it was very smooth sailing.
I’ve tried several different types of scans so far. First a two-color document scanned very quickly and made a clear, high-quality scan. Next I tried a color photo.
I couldn’t believe how fast it scanned too! The quality was also very high. If you need a scanner for docs or photos, I would highly recommend me this one!
I’ve tried several different types of scans so far. First a two-color document scanned very quickly and made a clear, high-quality scan. Next I tried a color photo.
I couldn’t believe how fast it scanned too! The quality was also very high. If you need a scanner for docs or photos, I would highly recommend me this one!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Scanner!
on May 10, 2022
Posted by: hiya_haley
[This review was collected as part of a promotion.] This is a great scanner! Perfect for personal use and can even be used in a small office. It's super compact and doesn't take much space. It's super fast and can do single-sided or double-sided. It's super easy to hook it up to a computer or SharePoint.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good quality scanner!
on May 16, 2022
Posted by: abby28
from Austin, TX
[This review was collected as part of a promotion.] I have been needing a scanner to upload documents and make copies of things, and this one works great! It is super easy to use although the set up was a bit difficult. It's made it so much easier to scan documents and I would definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Bad support.
on May 14, 2025
Posted by: SW Man
from Las Vegas
Poor support can't talk to a real person for support.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Convenient for receipts
on May 7, 2022
Posted by: kjb116
from Lancaster ky
[This review was collected as part of a promotion.] Brother scanner is a convenient way to save receipts, documents. The unit is compact so it does not take up a lot of room. I am not tech savvy so I did have assistance in setting up to my laptop. Works fast, quiet easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect scanner
on April 25, 2022
Posted by: Kelligirl921
from Biloxi MS
[This review was collected as part of a promotion.] This is exactly what I was looking for. It seamlessly scans in documents of all sizes. It’s efficient and accepts multiple documents with ease. It’s design doesn’t take up much space either so that’s a bonus.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com