Not enough light goes up to the ceiling, more like half wall
Response from PhilipsHueBy Nancy G, Philips Hue Support, November 9, 2026
Thank you for sharing your feedback with us. We're sorry the Hue Play Wall Washer hasn't met your expectations. We understand that you were hoping for a more extensive lighting effect, and we appreciate you letting us know about your experience.
One of the distinctive features of this product is its ColorCast technology, which is designed to produce vibrant, blended colors and beautiful gradients that add depth to your room. You can also adjust its positioning to personalize how the light interacts with your surroundings and explore different lighting effects through the Hue app.
Your feedback is valuable to us, and we're grateful that you've taken the time to share your thoughts with the Hue community.