Customer reviews from bestbuy-ca
ASUS - ZenWiFi BQ16 Pro Quad-Band Wireless-BE Mesh Router (2-pack) - White
Average customer rating
3.7 out of 5
3.7
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
50%of customers recommend this product. 
(
3 out of 6
)
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Customer Reviews for ASUS - ZenWiFi BQ16 Pro Quad-Band Wireless-BE Mesh Router (2-pack) - White
Customer Rating
5 out of 5
5
Great mesh system
on June 9, 2026
Posted by: tama26
Verified Purchase:Yes
(This review was collected as part of a promotion.) Great mesh system. The mesh system reaches full speed with my bell 1.5gbps comfortably using backhaul and no issues with dropped connection so far. Have it for a month and it worked flawlessly without dropouts. However if you don’t have the money to spend. ASUS BT10 is good as well
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
BIG DISAPPOINTMENT
on May 16, 2026
Posted by: WRM
from Canada
In both cases after set up these unit have both crashed several times. Unfortunately too late to return.
In one case crashed 4 times and it other 3 times
Finally gave up in both cases and went back to my old router - NETGEAR Orbi 750
It has never crashed in over 5 years.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Perfect
on January 10, 2026
Posted by: bcjamming
from North Vancouver
Great WiFi 6e and 7. Have the internet provider bandwidth to make use of the high speeds for lan and wifi. Enjoy.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Nice product, great upgrade
on December 26, 2025
Posted by: Calgary Retired IT Guy
from Calgary
I bought this before Christmas and has some time to set it up. It seems like it has very powerful broadcast capabilities. I went against one of the main installation rules by placing the router in a bad position (by a concrete wall in the basement) and it still had enough power to cover most of the inside of my house.
With both nodes, it covered everything very well.
I like that there is no subscription for anything and it has all the latest capabilities. The wired back haul was great!
The only problem I had was of my own making. I decided to rename my WiFi SID and place my 'things' on a separate IoT network. Reconfiguring all the plugs, lights, etc. was a pain I don't want to do again!
Highly recommend this.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Please don't buy this product
on July 10, 2025
Posted by: Eric
from TO
I have about 80 IoT devices...it does not matter what configuration you use, what parameters you set up, this mesh system is horrible. Drops connections consistently and few of my IOT devices don't connect. I cannot believe Asus puts out this garbage. I have XT8 and XT9, this one is worst then those. What it is going with WIFI 7 mesh systems, seriously you want me to pay this amount of money for garbage. I should be able configure and connect one time and that is it......after all these years I have to give on Asus....maybe other manufactures are the same...you let me know.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Un monstre de puissance - A powerfull beast
on March 21, 2025
Posted by: Dwight
from Québec
J’ai testé plusieurs routeur: GT-AX11000, GT-AX6000, RT-AX88U Pro, autant en mesh qu’en standalone. Le système Zenwifi BQ16 Pro est de loin le plus puissant en terme d’émission radio. Des appareils qui autrefois avaient de la difficulté (-80 dbi) à rejoindre le réseau se connectent à -50 dbi.
Mes caméras extérieurs sont pleinement opérationnel.
Le fait que l’unité satellite se connecte en liaison montante (backhaul) sur les nouvelles bande 6 Ghz aide pour beaucoup.
Attention: si vous avez plusieurs appareils legacy en 2.4 ghz, il vous faudra sélectionner manuellement un canal de fréquence parmis le moins occupé (1, 6 ou 11) si vous vivez des déconnexion avec vos appareils. Assurez-vous d’analyser l’utilisation des canaux si vous êtes dans un environnement avec plusieurs voisin.
Seul bémol: onéreux
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca