get this motherboard if you want to do more troubleshooting than actually using your pc
Response from https://www.asus.comBy CLM, September 23, 2025
Dear Average PC Gamer, Thank you for your comment. We certainly understand your disappointment with this motherboard and the inconvenience this may have caused if it's not working properly. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. If you are experiencing issues with this motherboard and need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Great looking board but Bluetooth is sketchy. Worked for about a day and now I have a driver issue, but I have the latest driver. Disappointing
Response from https://www.asus.comBy Chantae, CLM, October 7, 2025
Dear Bblock14,\n \nWe’re sorry to hear about the Bluetooth issues you’re experiencing with your ASUS PRIME B650M-A AX II motherboard. We understand how frustrating it can be when a feature doesn’t work as expected.\n \nTo help resolve the problem, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.\n \nWe stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412025790-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.\n \nBest Regards,\nChantae\nASUS Customer Loyalty US Support\n \n[Motherboard] How to solve the Bluetooth problem of the motherboard? - https://www.asus.com/us/support/faq/1050953/\n \n
Written by a customer while visiting https://www.asus.com