Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Extra Cordless Vacuum with 10 accessories - Yellow/Nickel
Average customer rating
4.5
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
272
4 Stars
59
3 Stars
17
2 Stars
13
1 Star
17
88%of customers recommend this product.
(
209 out of
238)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Extra Cordless Vacuum with 10 accessories - Yellow/Nickel
Posted by: Kimmie
Gender:Female
Verified Purchase:Yes
So glad I bought this! It’s so quiet!! It picks up so much more than my old vacuum did and I’m not constantly tripping over a cord!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 4, 2026
Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying the quiet performance and powerful cleaning of your new Dyson, especially without the hassle of a cord. It’s feedback like yours that inspires us to keep raising the bar. We truly appreciate you sharing your experience and being part of the Dyson family. If you ever have questions or need support, we’re always here to help!
Written by a customer while visiting Dyson
Posted by: Fred
Verified Purchase:Yes
Love it
Love the light
Deep cleans the floor
I wished I had of gotten this vaccum a long time ago
Love the light
Deep cleans the floor
I wished I had of gotten this vaccum a long time ago
Response from DysonBy Dyson Customer Service, March 2, 2026
We appreciate your feedback and are glad the light has made such a noticeable impact on your cleaning routine. Knowing you’re getting a true deep clean helps confirm our commitment to practical innovation. We often hear “I wish I had this sooner,” and we couldn’t agree more.
Written by a customer while visiting Dyson
Posted by: Kim7423
Gender:Female
Verified Purchase:Yes
I received this as a retirement gift option. It is an excellent vacuum but weighs a lot more than advertised in my retirement gift brochure.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Hi, thank you so much for sharing your feedback with us — we truly appreciate your kind words about the vacuum. We’re glad to hear it’s been working well for you, and we also appreciate you letting us know about the weight difference you noticed compared to the brochure. Your input is valuable, and it helps us continue improving our products and communication. If there’s anything more we can do to support you, we’re here to help.
Written by a customer while visiting Dyson
Posted by: Robson
Verified Purchase:Yes
I don’t like where the button to run it is on the trigger. I also don’t like that it is very hard to push on rugs to vacuum, I have to switch it , to I think auto , whichever is the weakest setting so I can push it.
Response from DysonBy Dyson Customer Service, February 24, 2026
Thank you for sharing your thoughts on the vacuum and taking the time to leave your review. We appreciate your honest feedback about the trigger placement and the difficulty you’ve experienced while vacuuming rugs. Your comments are important to us and help us make improvements that matter to real owners like you. If you’d like to discuss your experience further or explore ways to make vacuuming more comfortable, our support team is always available via live chat or phone. Your satisfaction remains our priority, and we’re grateful for your input. It helps us shape better products for the future.
Written by a customer while visiting Dyson
Posted by: Ginny
Verified Purchase:Yes
all the attachments should light up the floor/ surface when vacuuming
Response from DysonBy Dyson Customer Service, February 20, 2026
Thank you for sharing your feedback on the Dyson V15 Detect. We’re delighted to know you value the illumination feature for enhancing cleaning visibility, delivering such purposeful, effective technology is key to our approach. We understand your suggestion for all attachments to light up the floor or surface during vacuuming. Currently, only the Fluffy Optic cleaner head features our illumination technology, as it is specifically designed for hard floors where detailing is most visible and useful. Attachments like the High Torque head and smaller tools are optimized for other surfaces or purposes, where lighting may not offer the same benefit or could impact size, weight, or battery performance. Your suggestion is a valuable insight as we continue to innovate. If you have particular cleaning needs where added illumination would help, we’d be glad to discuss ways to maximize the performance of your V15 Detect with the current attachments or cleaning techniques. Please reach out to our chat or voice support teams at your convenience, we’re here to help you get the most from your Dyson. Thank you again for your input. Your experience helps us shape future designs, and your satisfaction remains at the center of what we do.
Written by a customer while visiting Dyson
Posted by: Delicatequeen
Verified Purchase:Yes
I’ve had my Dyson for a month and I truly love it. It is easy to handle and I’ve used it all over the house. My only complaint is I wish it came with larger storage for all of the attachments. Other than that it’s been great.
Response from DysonBy Dyson Customer Service, February 18, 2026
Hi there, thank you for sharing your experience with us, we’re glad to hear your Dyson has been easy to use and helpful throughout your home. We truly appreciate your feedback regarding storage for the attachments, and we understand how having more space could enhance convenience. Your satisfaction matters to us, and we’d love the opportunity to make your experience even better. If you’re open to it, please reach out to our live chat or voice support team, so we can assist you further and explore the best solutions for your needs. Thank you again for your thoughtful review.
Written by a customer while visiting Dyson
Posted by: eded
Verified Purchase:Yes
well i bought a new one and it broke within afew days. you sent me thepart that went bad. now its ok. other then that it fine.
Response from DysonBy Dyson Customer Service, February 12, 2026
Thank you for sharing your feedback with us, we are glad to know your machine is now working well after the replacement part arrived, and we truly appreciate your honesty about your experience. Your satisfaction means a lot to us, and we would welcome the chance to support you further or help with anything else to ensure you get the best from your styling tools. If you are happy to reach out, our live chat and call support teams are always available and ready to assist. Thank you again for your input, and for being a valued member of the Dyson community.
Written by a customer while visiting Dyson
Posted by: Kitnik
Gender:Female
Verified Purchase:Yes
I bought this a week ago, I am absolutely obsessed. The suction power is incredible, lifting dirt and debris I didn’t know I had. The battery has been impressive, considering the amount of power it puts out. Amazingly, Remains relatively lightweight. The green laser bit is no joke, it actually highlights every bit of dust.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 13, 2026
We appreciate your glowing review and the way you capture details, especially how powerful suction and battery combine to make cleaning more thorough. We want our machines to feel lightweight without compromising on performance, and the green laser feature has been a favorite of many owners for its ability to highlight hidden debris. Your experience is exactly why we’re passionate about innovation.
Written by a customer while visiting Dyson