Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Extra Cordless Vacuum with 10 accessories - Yellow/Nickel
Average customer rating
4.5
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
272
4 Stars
59
3 Stars
17
2 Stars
13
1 Star
17
88%of customers recommend this product.
(
209 out of
238)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Extra Cordless Vacuum with 10 accessories - Yellow/Nickel
Posted by: ayball
Verified Purchase:Yes
I am glad I bought Dyson V15 Direct. Its suction is great. The day before, I vacuumed my carpet with my old vacuum. Then, a day after I used Dyson. I couldn't believe the dust cup filled up in one sweep. The laser slim fluffy head showed so much dust and particles that I almost got sick. The noise is not bad. The battery charges fast and last long right now. The negative parts of this vacuum are the length of the wand is too long and the head is heavy for me. And the dispose of dust is very bad. It collects all fine dusts but when I dispose them, it seems to scatter back to the air although I used a plastic bag as the manual suggested. The cleaning of accessories, dust collection chamber, and filter was easy. I like that. So, over all, I like this vacuum.
Response from DysonBy Dyson Customer Service, May 11, 2026
Thank you for your detailed feedback! We are thrilled to hear the V15 Detect’s suction and Fluffy Optic head revealed such an impressive deep clean, and that you're enjoying the battery life and easy maintenance. We truly appreciate your input regarding the wand length, weight, and dust disposal experience; rest assured, we share these insights with our design team to help us improve.
Written by a customer while visiting Dyson
Posted by: Patty
Gender:Female
Verified Purchase:Yes
I like the new vacuum. It is so quiet when running. Love the light that shows all the dirt! Suction is good. Easy to swap out different tools.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 5, 2026
Thank you for sharing such amazing feedback! We are glad to see that you have given us a 5-star rating. It is great to hear that you love the laser light, which detects microscopic dust, as well as the suction and tools.
Written by a customer while visiting Dyson
Posted by: Disappointed Buyer
Gender:Male
Verified Purchase:Yes
I bought this to replace a v10. The suction was too strong. I could not vacuum my rugs because the suction was too strong. The battery never lasted 60 minutes the longest was 48 minutes. The vacuum in not worth the expensive price. I returned the unit after trying to make it work for a few days.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: DGMorr
Gender:Male
Verified Purchase:Yes
Have been using on hardwood (love the green light - so much dust I was missing before!) and carpet - replaced our old V10 - so pleased with the new model!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 6, 2026
Thank you for sharing your experience. We’re so glad the V15 Detect is performing well on both your hardwood and carpet, and that the green light feature has been a game‑changer for you. Hearing that it’s been a satisfying upgrade from your V10 is wonderful. We appreciate your trust in us.
Written by a customer while visiting Dyson
Posted by: Bill
Gender:Male
Verified Purchase:Yes
The green light is a big plus. You can see all the dirt. Bravo for the enhancement.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 5, 2026
We truly appreciate you for sharing your positive feedback with us. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Marianneduits
Verified Purchase:Yes
I bought this vacuum at ABT Just over a week ago. After using the Dyson vacuum, I found that it does have great suction. It also has a variety of tools to enhance your cleaning. However, it’s very hard for me to use. The Vacuum is very top heavy because that’s where It’s placed in the charger. Also, you have to hold the trigger the whole time you vacuum. There is no on/off switch. Therefore, it’s hard for me to handle the vacuum. My finger gets cramped and my arm hurts. You can’t vacuum a large area because of the fatigue of using the machine with the awkwardness of holding the trigger the whole time and the weight of the top of the vacuum. I’m very disappointed with this purchase.
Response from DysonBy Dyson Customer Service, April 30, 2026
Thank you for sharing the feedback regarding the suction power and tools of your new vacuum. Sorry to hear about your experience. Please contact us via live chat or call so that we can assist you further.
Written by a customer while visiting Dyson
Posted by: Deeah
Gender:Female
Verified Purchase:Yes
I bought this about a month ago and love how easy it is to vacuum floors daily, I especially love the green light to see hair and dust I can’t see with the naked eye. I only wish the crevice tool had light as well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 30, 2026
We appreciate you sharing your thoughts. We’re happy to hear the machine has been a helpful part of your routine and that the green illumination is making a real difference. Your comment about the crevice tool is noted, and feedback like yours helps guide future improvements.
Written by a customer while visiting Dyson
Posted by: Richard
Verified Purchase:Yes
The V15 is the best most maneuverable portable vacuum we have ever used.
Highly recommended!
Response from DysonBy Dyson Customer Service, April 27, 2026
Thank you so much for your kind words! We are thrilled to hear that the Dyson V15 is the best and most maneuverable vacuum in your experience. We appreciate your feedback and are so glad to have you as part of the Dyson family!
Written by a customer while visiting Dyson