Customer reviews from Dyson
Dyson - Refurbished Excellent - V15 Detect Extra Cordless Vacuum with 10 accessories - Yellow/Nickel
Average customer rating
4.5
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
272
4 Stars
59
3 Stars
17
2 Stars
13
1 Star
17
88%of customers recommend this product.
(
209 out of
238)
Customer Reviews for Dyson - Refurbished Excellent - V15 Detect Extra Cordless Vacuum with 10 accessories - Yellow/Nickel
Posted by: V15, replacing a V11
Gender:Male
Verified Purchase:Yes
This V15 replaced a 6 year old V11.
It's OK, nothing special. But, the battery life is less then my V11 and the 'brush' head with it's laser shows just how much debris is not picked up or is thrown back out.
It's OK, nothing special. But, the battery life is less then my V11 and the 'brush' head with it's laser shows just how much debris is not picked up or is thrown back out.
The brush head cannot be stripped down enough to get dog hair out of the ‘fixed’ side of the roller.
And like most Dyson’s they do a pretty good job of cleaning and a poor job of field stripping to use an air hose to blow out all the dirt, which has to be done with these.
My biggest complaint with any of the stick vacuums is that you need two hands to use an attachment with a hose. They need a trigger lock for those times you need use an attachment and hold onto to something like the brush-dusting attachment.
Fun tip. We use the Downy dryer beads to help keep any orders down. One or two dozen beads keeps a nice fragrance when vacuuming.
Response from DysonBy Dyson Customer Service, February 10, 2026
Thank you for taking the time to share your detailed feedback on your experience with the V15. We appreciate your loyalty and the comparison with your previous V11 model. Your comments about battery life, the laser brush head, and debris pickup are very helpful as we continue to improve our technology. We understand your concerns regarding cleaning the brush head, removing pet hair, and the usability of attachments—especially the need for a trigger lock during certain tasks. Your cleaning tip with Downy dryer beads is creative—thank you for sharing it. If you have any questions or need further support, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: FlyNavy1980
Gender:Male
Verified Purchase:Yes
The V15 Detect is our ninth Dyson vacuum cleaner of which we still have two V11 which we regularly use as well. This is the most powerful Dyson to date and also one of the quietest. Suction is outstanding and the Fluffy Optic cleaner head with green laser is our “go to” cleaning head for all of our wood floors. The laser illuminates the floor so well, not only do I more effectively vacuum on hardwood floors but the laser also detects “spots” for subsequent moping which are not readily noticeable to the human eye. I also am impressed with the filtration system which provides visual evidence of what is being “ingested” by the filter.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you for your detailed feedback! It’s brilliant to know the V15 Detect’s power, quiet operation, and laser technology are making a real difference, especially on your wood floors. We're glad the filtration system’s visual detail gives you extra confidence. We hope your Dyson collection keeps making cleaning easier!
Written by a customer while visiting Dyson
Posted by: ErikB
Verified Purchase:Yes
We love the vacuum, it works well and we love the detect feature. I'm surprised that Dyson didn't put on some way to keep it running without always holding the trigger. That part is annoying if you're cleaning for an hour. There's countless people selling trigger adapters online to fix this issue but that should tell Dyson something. Outside of that minor thing, the vacuum has been great so far.
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi, thank you so much for sharing your feedback with us, and we appreciate you taking the time to let us know how much you’re enjoying your machine, and we’re glad to hear the Detect feature has been such a great addition for you. We also appreciate your input regarding the trigger design; hearing experiences like yours helps us understand what matters most to our owners. It’s wonderful to know the vacuum has been performing well overall, and we’re grateful you took a moment to tell us.
Written by a customer while visiting Dyson
Posted by: Kris
Verified Purchase:Yes
I got this vacuum as a retirement gift. I had a B&D 20V stick vac I used before. I live on a farm and have laminate floors throughout with rugs here and there.
Things I like about the Dyson-
It has great suction, it picks up a lot more than the B&D.
The battery lasts a very long time, long enough to do my entire house.
The multi floor head picks up everything - dirt, hair, hay, leaves, small mulch, etc. I use it pretty exclusively on the floors because it works so well.
The hair screw tool does a great job getting hair off the couch. We have 3 dogs and 2 cats so there's a lot.
Things I like about the Dyson-
It has great suction, it picks up a lot more than the B&D.
The battery lasts a very long time, long enough to do my entire house.
The multi floor head picks up everything - dirt, hair, hay, leaves, small mulch, etc. I use it pretty exclusively on the floors because it works so well.
The hair screw tool does a great job getting hair off the couch. We have 3 dogs and 2 cats so there's a lot.
Things I hate about the Dyson-
There is no light on the multi floor head so you can't see what you missed. At this price I would expect one, the B&D even has one.
You have to hold the power button down. It's easy to do but super annoying.
I don't care about particle size. As long as the floor looks clean I'm happy.
All this being said I like the Dyson better than my old vac but I'm glad I didn't pay retail for it.
There is no light on the multi floor head so you can't see what you missed. At this price I would expect one, the B&D even has one.
You have to hold the power button down. It's easy to do but super annoying.
I don't care about particle size. As long as the floor looks clean I'm happy.
All this being said I like the Dyson better than my old vac but I'm glad I didn't pay retail for it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you for sharing such detailed feedback about your Dyson vacuum. We are pleased to hear it’s helped keep your floors and furniture clean, especially with multiple pets in your home. Your comments about suction power, battery life, and the versatility of the multi-floor head and hair screw tool are greatly appreciated. We also acknowledge your suggestions about the multi-floor head light and the need to hold down the power button. Feedback like yours is invaluable as we continue to refine our products to better meet our owners’ needs. If you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
Posted by: Jody
Gender:Female
Verified Purchase:Yes
Great replacement for our old ball Dyson. Performs just as good, takes up less space and I like the attachments. I wish the wall mounting bracket and tube holder had enough room for all the attachments that came with the vacuum but am very happy with the performance. The green light is a nice addition, a great motivator for cleaning, and an alarming surprise of what you think is “clean” or “not that bad”. Excellent compact vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you so much for sharing your positive feedback; we’re delighted to hear that you’re enjoying your new Dyson and finding the green light feature both helpful and motivating for cleaning. It’s great to know the vacuum’s performance and compact size have met your expectations, and we appreciate your thoughts about the wall mounting bracket and tube holder. Your input is incredibly valuable and helps us continue to improve. If you have any questions or need help down the line, please don’t hesitate to reach out. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Vacuumer
Verified Purchase:Yes
This unit is a replacement. I didn't really need the entire unit to be replaced, because only the rug attachment motor had stopped working. The new unit is easy to use. The rug attachment is working, although it seems flimsier than the one it replaced.
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello there, thank you for sharing your experience with the replacement unit. I understand it can be frustrating to replace the whole vacuum when only the rug attachment’s motor was the issue. It’s good to hear the new unit is easy to use and the attachment is working—though your feedback about it feeling flimsier is noted. If you need help or have more questions, you can reach us by live chat at http://ms.spr.ly/6427QyNS3 or call support at 866-693-9766. We're here to help.
Written by a customer while visiting Dyson
Posted by: Alex
Verified Purchase:Yes
This was a warranty replacement and the battery dies twice as fast.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 26, 2026
Thank you so much for sharing your feedback with us. We are glad to hear that your vacuum is serving you well, though we understand your concerns regarding the battery life. Your experience matters to us, and we are committed to ensuring you get the most out of your Dyson product. Our team would love the opportunity to improve your experience, please consider reaching out to our live chat or voice support team, where we can look into this further together. Your satisfaction is our priority, and we truly appreciate your input, Theresa. If you are happy to connect, we are always ready and eager to assist. Thank you again for helping us continue to enhance our service.
Written by a customer while visiting Dyson
Posted by: Grumpy
Verified Purchase:Yes
My Dyson was given as a Christmas gift and I have never had such a outstanding vacume.
Response from DysonBy Dyson Customer Service, January 24, 2026
Thank you so much for your wonderful feedback; we’re thrilled to hear that your Dyson, received as a Christmas gift, has been such an outstanding vacuum for you. We truly appreciate you taking the time to share your experience, and we’re glad you’re enjoying the performance and quality. Your input means a lot to us, and if you ever have any questions or need support, we’re always here to help. Thank you again for choosing Dyson!
Written by a customer while visiting Dyson