Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,037 Reviews)
Rating breakdown 14,037 reviews
5 Stars
9,605
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jess
from Versailles, IN
Expertise:Beginner
Verified Purchase:Yes
Excellent sound! Best clarity of any earned bud I have ever used. The comfort level is a 10 out of 10!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds
on March 5, 2025
Posted by: DiabeticDad
[This review was collected as part of a promotion.] The sound quality on these are great! I do wish the noise cancellation was a bit stronger. I also love that the equalizer is so customizable!
Value
4
Written by a customer while visiting Samsung US
Posted by: GEORGE
from California
Verified Purchase:Yes
Excellent noise cancelation fits comfortably in ear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joey
from Los Angeles, California
Expertise:Intermediate
Verified Purchase:Yes
Great audio quality. Neat features. Genius use of the bar design. The device is not quite polished. The engineering renders it susceptible to damage and there are now more structural points of failure. The buds previous circular/oval design allowed it to avoid damage via rolling or pinching away. That's no longer possible. I can feel the plastic stress as I grip it while on my ears. Decent battery life and excellent range. The audio cancelation is superb for its package size. Here's hoping for a metal frame version.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Super tinny, tweaking EQ did virtually nothing.
on March 5, 2025
Posted by: Mat4
from Oregon
Expertise:Intermediate
I bought these a few days ago thinking I'd upgrade my first gen pro buds and the the buds3 pro are unbearably tinny. I've messed around with the various EQ preset, updated software, factory reset, etc. and nothing seems to help. I'll definitely be returning these and trying a different company's that won't involve hours of me tweaking for them to sound a touch better but still terrible.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mat. Upgrading should enhance your listening experience, and we want to assist you in achieving a better experience with your buds. Regarding the tinny sound quality you mentioned, this can sometimes occur if debris or earwax accumulates in the speaker or microphone holes. We recommend giving them a thorough cleaning. You can use a soft, dry brush, a cotton swab, or even a toothpick to gently remove any buildup. Just be sure to dry the buds completely before using them again. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after cleaning, please be sure to reach out to us at Samsung Support so that we can look into what could be causing this. We appreciate your feedback and hope these steps help resolve your concerns. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bigike08
from Baton rouge ,Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Not the best headphones battery life not as long as the plugs i had for years still trying to test drive all functions thou
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: Shaun
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
The buds work good. Sound and calls are as good if not better then the buds2 pro i replaced them with. However after only having them less then a month the buds are having issues charging in its case. They wont charge if they are in my pocket or moved. I got to physically push the buds down in it's case and leave them set still to charge.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
It's awesome to hear from you, Shaun. Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're thrilled to see you're enjoying the sound quality and call performance, especially compared to your previous buds. The Buds3 Pro features an enhanced 2-way speaker system, which includes a woofer and tweeter that provide a wide frequency response, revealing the minute details in your music. To address the charging concern you’ve experienced, there are several steps you can take. First, ensure the earbuds are seated correctly in the case; if they are not fully in their designated spots, the charging contacts may not connect properly. Next, check for any debris on the charging contacts inside the case and on the earbuds, as dust or particles can obstruct the charging process. Additionally, inspect both the case and the earbuds for any signs of damage, as damaged components may need to be replaced. Finally, make sure to use the included USB cable and a Samsung-approved wall adapter for charging to ensure optimal performance. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If these steps don't resolve the charging concern, please don't hesitate to reach out to us at Samsung Support for further assistance. We're here to help ensure you have the best experience with your Galaxy Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product
on March 5, 2025
Posted by: Distroyer
[This review was collected as part of a promotion.] Design
new design facilitates intuitive pinch controls for playback and noise cancellation. While some users appreciate the improved ergonomics, others have noted that the fit may not be as comfortable for all ear shapes.
new design facilitates intuitive pinch controls for playback and noise cancellation. While some users appreciate the improved ergonomics, others have noted that the fit may not be as comfortable for all ear shapes.
Sound Quality
The Buds 3 Pro deliver clear and immersive audio. Reviewers have praised their sound quality, noting that they rank among the best in the market.
The Buds 3 Pro deliver clear and immersive audio. Reviewers have praised their sound quality, noting that they rank among the best in the market.
Battery Life
The earbuds offer a continuous playback time that is considered adequate but not exceptional. Users seeking longer battery life may need to recharge more frequently during extended use.
The earbuds offer a continuous playback time that is considered adequate but not exceptional. Users seeking longer battery life may need to recharge more frequently during extended use.
Integration and Features
For Samsung Galaxy device owners, the Buds 3 Pro provide seamless integration, unlocking features such as
For Samsung Galaxy device owners, the Buds 3 Pro provide seamless integration, unlocking features such as
Value
5
Written by a customer while visiting Samsung US