Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,037 Reviews)
Rating breakdown 14,037 reviews
5 Stars
9,605
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Looks great. Sounds great.
on March 5, 2025
Posted by: JoeGalaxy
[This review was collected as part of a promotion.] I honestly didn't know if I wanted to upgrade to these new buds, but they are amazing. They look really cool and I like that I can light the buds up when wearing them. The sound clarity works well and so does the noise canceling.
It's so easy to pair and use with your phone too!
Value
5
Written by a customer while visiting Samsung US
Posted by: Femi
from DC
Expertise:Expert
Verified Purchase:Yes
Galaxy Buds3 Pro is a fantastic pair of buds. The sound is enveloping and the bass is real good. I like the face that the noise cancelling feature is really good and the ear buds fit my ear properly without falling out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I would like to trade buds pro 3 for buds pro 2
on March 5, 2025
Posted by: Jeremy
from Gulf Shores AL
Expertise:Intermediate
Verified Purchase:Yes
I wish I could get my buds pro 2 back they fit better the battery lasted longer the tap controls were easier to use than the pinch controls my left one on the buds pro 3 wont even charge unless you push pressure down on it and when I try to use the pinch controls it just knocks the thing out of my ear i wish I never traded my buds pro 2 in thinking these would be un upgrade because they were a more expensive downgrade
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Jeremy. We understand how important it is to have a seamless help you have a better experience with your buds. To address your concerns about the fit, we recommend trying the different sizes of eartips that come with the Galaxy Buds3 Pro to find the best fit for your ears. This can significantly enhance both comfort and performance. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. For the charging concern with the left earbud, ensure that the charging contacts inside the case and on the earbuds are clean and free of debris, as dust or other particles can prevent proper charging. Additionally, you can customize the pinch commands using the Galaxy Wearable app to make the controls more suited to your preferences. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support for further assistance. Thank you for choosing Samsung and for your continued support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jason Heien
from Detroit, Michigan
Expertise:Intermediate
Verified Purchase:Yes
Phenomenal!! I have never had any active noise cancelling headphones of earbuds, and I am truly amazed how well they work. There is no going back to anything else.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandon L
from Honolulu, HI
Expertise:Intermediate
Verified Purchase:Yes
The style and fit are very nice and comfortable over all and thr sound quality is perfect for me. Have the ability to to choose between ambience or ANC is a plus. I like the ability to look at the settings in wearables and having the option to add a widget to my android phone for control.
The only downside I have found is with the case, since the buds have a post now, it is sometimes difficult to place them back into the case with the small hole for the post to go into.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles
from Ohio
Expertise:Expert
Verified Purchase:Yes
Best buds I've ever had the pleasure of wearing. I love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jazz
from Niagara Falls ny
Expertise:Intermediate
Verified Purchase:Yes
Very clear sound and very comfortable in your ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Abhi
from Missouri
Expertise:Expert
Verified Purchase:Yes
I am experiencing a buzzing sound, even though I am not playing any audio.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Abhi. We understand that you may be experiencing some challenges with your buds. To address the buzzing sound you are experiencing, here are a few steps you can try. Ensure the secondary microphone is not covered when you are wearing the earbuds. If Active noise canceling, Adaptive, or Ambient sound is enabled, the sub-microphone adjusts the sound according to the noise control mode. Make sure the earbuds are properly fitted in your ears. Adjusting the position can sometimes help reduce any unwanted noise. Ensure that your Galaxy Buds3 Pro firmware is up to date. Firmware updates often include fixes for known behaviors. Try resetting your earbuds to their factory settings. This can sometimes resolve unexpected sounds. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If these steps don't resolve the buzzing sound, please don't hesitate to reach out to us at Samsung Support for further assistance. Thank you for choosing Samsung! -Kelvin
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Written by a customer while visiting Samsung US